DISAPPOINTMENT!!!!

Written: 27 june 2018
Travel time: 11 — 21 june 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 3.0
Food: 5.0
Amenities: 4.0
We went to the hotel for a family vacation in June 2018, me, my husband and three children. They painted the hotel as something magical, read the reviews, the same seems to be nothing, but in fact - DISAPPOINTMENT !! ! We are not the first and not the fifth time in Turkey, we have a rest every year, we have seen many hotels and there is something to compare with, and I am not one of those people who are always dissatisfied with everything, so I only write facts.
The hotel area is small, everything is located compactly 1 swimming pool, slides, children's slides, a volleyball field and a small square that no one visits. The area is dirty.
The hotel itself is located almost on the highway and the family rooms face the road, so sleeping is not very comfortable. They said pay 600 dollars and we will move you to the opposite side, with windows on the inner territory of the hotel, but we refused.

I liked the kitchen, they cook well (as in Turkey), they don’t shine with variety, but we didn’t come to the hotel, the children ate with pleasure, a lot of fruits (watermelons, peaches, cherries, oranges for juice, in general, an abundance of fruits). Drinks for children are a complete buzz, for adults, local alcohol, only one bar gave out imported alcohol, and then from 18 to 20 hours.
I want to note the attitude towards people with disabilities (disabled people) is excellent, and there are separate places in the restaurant, and sunbeds by the pools, and wheelchairs.
Service - so-so, not up to the level of 5 stars. Everyone had to ask 5 times. The air conditioning in our room did not work, we left a request 3 times, left, it was never fixed. The room was cleaned 1 time in 2-3 days.
The biggest disappointment is the sea, the distance to the beach is 500 meters (second coastline), when you go to the sea, it seems to be nothing, but when you go back uphill, but with tired children, it’s not a buzz. True, there is a minibus to the beach and back, but it always fills up to capacity and people are wet, sweaty, with mattresses and strollers, they drive like a sprat in a bank, they went a couple of times, they didn’t want to anymore.
The bar on the beach is so-so, the entry into the sea seems to be good, but there are stones, so the kids' legs were knocked down. The sea is for children, the sunset is very long, you go, you go, and everything is waist-deep.
Animation is weak. Mini disco is nothing (it is standard for all hotels), but the programs were just not worth watching. There is no night entertainment for adults at all; at all. There are no discos, night bars, no one lights.
And summing up, I can say - the hotel is designed for families with children under 12 years old, for people who are not interested in nightlife, and for the disabled, in general, not for us. We will not go to this hotel again.
Translated automatically from Russian. View original