Crystal Sunset Luxury Resort & Spa 5*– Reviews

TurkeySide
8
Rating 6.410
based on
8 reviews
№153 in the hotel rating Side
6.7 Rooms
5.7 Service
6.1 Cleanliness
6.4 Food
6.7 Amenities
The hotel was opened in 2013, renovated in 2016. Consists of a main six-story building. The hotel is part of the Crystal Hotels chain. Good animation, excellent food, developed infrastructure for outdoor activities. Located near the city of Side. Suitable for an active family holiday, including with childrenMore →
аватар MarijaP
 •  traveled 5 years ago
Rating 9.0
The husband worked with them, said that the hotel should not be bad, so we went there. I liked the territory, very beautiful, green, if people swaggered less, it would be better, but they tried to follow everything there, so that it was clean and comfortable. We liked the food very much, here the menu was varied and tasty, we liked it. … More ▾ The husband worked with them, said that the hotel should not be bad, so we went there. I liked the territory, very beautiful, green, if people swaggered less, it would be better, but they tried to follow everything there, so that it was clean and comfortable. We liked the food very much, here the menu was varied and tasty, we liked it. The room is clean, beautiful, it is not falling apart, but is already in need of cosmetic repairs. The room was cleaned every day, and cleaned well, bed linen was changed every 3 days. What I liked was that they cleaned it before lunch, while we were on the beach, no one came with the words “leave the room so that we can clean it”, there are no complaints, I liked it. About the infrastructure, I’ll say that somewhere there was a small market nearby, but we never got to it.
аватар mar_gera
 •  traveled 6 years ago
Rating 3.0
We went to the hotel for a family vacation in June 2018, me, my husband and three children. They painted the hotel as something magical, read the reviews, the same seems to be nothing, but in fact - DISAPPOINTMENT !! ! We are not the first and not the fifth time in Turkey, we have a rest every year, we have seen many hotels and there is something to compare with, and I am not one of those people who are always dissatisfied with everything, so I only write facts. … More ▾ We went to the hotel for a family vacation in June 2018, me, my husband and three children. They painted the hotel as something magical, read the reviews, the same seems to be nothing, but in fact - DISAPPOINTMENT !! ! We are not the first and not the fifth time in Turkey, we have a rest every year, we have seen many hotels and there is something to compare with, and I am not one of those people who are always dissatisfied with everything, so I only write facts.
The hotel area is small, everything is located compactly 1 swimming pool, slides, children's slides, a volleyball field and a small square that no one visits. The area is dirty.
The hotel itself is located almost on the highway and the family rooms face the road, so sleeping is not very comfortable. They said pay 600 dollars and we will move you to the opposite side, with windows on the inner territory of the hotel, but we refused.
I liked the kitchen, they cook well (as in Turkey), they don’t shine with variety, but we didn’t come to the hotel, the children ate with pleasure, a lot of fruits (watermelons, peaches, cherries, oranges for juice, in general, an abundance of fruits). Drinks for children are a complete buzz, for adults, local alcohol, only one bar gave out imported alcohol, and then from 18 to 20 hours.
I want to note the attitude towards people with disabilities (disabled people) is excellent, and there are separate places in the restaurant, and sunbeds by the pools, and wheelchairs.
Service - so-so, not up to the level of 5 stars. Everyone had to ask 5 times. The air conditioning in our room did not work, we left a request 3 times, left, it was never fixed. The room was cleaned 1 time in 2-3 days.
The biggest disappointment is the sea, the distance to the beach is 500 meters (second coastline), when you go to the sea, it seems to be nothing, but when you go back uphill, but with tired children, it’s not a buzz. True, there is a minibus to the beach and back, but it always fills up to capacity and people are wet, sweaty, with mattresses and strollers, they drive like a sprat in a bank, they went a couple of times, they didn’t want to anymore.
The bar on the beach is so-so, the entry into the sea seems to be good, but there are stones, so the kids' legs were knocked down. The sea is for children, the sunset is very long, you go, you go, and everything is waist-deep.
Animation is weak. Mini disco is nothing (it is standard for all hotels), but the programs were just not worth watching. There is no night entertainment for adults at all; at all. There are no discos, night bars, no one lights.
And summing up, I can say - the hotel is designed for families with children under 12 years old, for people who are not interested in nightlife, and for the disabled, in general, not for us. We will not go to this hotel again.
аватар Alena_K82
 •  traveled 6 years ago
Rating 10.0
We are resting in Turkey not for the first time, we liked the hotel very much. We were a family with a 10 year old child. We were immediately settled in a small stuffy room with one double bed, I was a little shocked, everywhere we were provided with a separate bed for a child. We were accommodated by a porter who spoke and understood Russian perfectly, for 20 dollars we were moved to a 2-room suite with a double bed and 2 single beds with 2 TVs and minibars (cola, fanta, sprite, water are replenished every 2 days). … More ▾ We are resting in Turkey not for the first time, we liked the hotel very much. We were a family with a 10 year old child. We were immediately settled in a small stuffy room with one double bed, I was a little shocked, everywhere we were provided with a separate bed for a child. We were accommodated by a porter who spoke and understood Russian perfectly, for 20 dollars we were moved to a 2-room suite with a double bed and 2 single beds with 2 TVs and minibars (cola, fanta, sprite, water are replenished every 2 days). The safe was free and worked well. We lived on the 4th floor on the side of the road, with the door closed the noise did not interfere.
The food is super, always a great choice of both fish and meat, for us it was important. Lots of fruits, ice cream, waffles. Children's table, there are high chairs and a bottle warmer. The service is normal, as everywhere in Turkey - you don’t ask for anything, you don’t give money, they don’t rush around you, but we didn’t need it, we can serve ourselves.
The room was cleaned normally, though I didn’t have enough shampoo, I didn’t take it with me, I had to buy it across the road, but these are trifles, I probably could have gone to the reception and they would have brought it.
Animation, also like everywhere else, if you want to participate, if you want to lie on a sun lounger. There were always enough sun loungers. There are 2 ways to the sea, on the road where the tractor drives and along the path between the hotels, the second option is better, it is in the shade and there is access to the playground at the hotel. In general, we liked everything, we would gladly go there again.
аватар ltl57422
 •  traveled 6 years ago
Rating 1.0
Rested with a child in this hotel! Let's start: Baby food is a complete scam, originally stated! The air conditioning did not work in the heat of 32 ((! Animation is only in English! It also wants the best! How can you invite animators to such a hotel Pi * saaaa or say beautifully (Wrong orientation) There are simply no words! The management did not respond to any of our requests! Clean impudent, Aggressive and with an unbalanced psyche! Dear Lord Owners, pay attention to your mess in the hotel! Take money for a 2-year-old child, exactly like an adult. … More ▾ Rested with a child in this hotel! Let's start: Baby food is a complete scam, originally stated! The air conditioning did not work in the heat of 32 ((! Animation is only in English! It also wants the best! How can you invite animators to such a hotel Pi * saaaa or say beautifully (Wrong orientation) There are simply no words! The management did not respond to any of our requests! Clean impudent, Aggressive and with an unbalanced psyche! Dear Lord Owners, pay attention to your mess in the hotel! Take money for a 2-year-old child, exactly like an adult. And your "beach" is dirty, disgusting and just quiet horror! Stones, dirt and much more other! Yes, and the beach is far from 100 meters declared! And your "minibus“, which travels as you like - This is not a service !!! ! Just awful I do not recommend it to anyone !! ! I can attach a photo, video of this to everything written above I wish all vacationers a good rest! ))))
А это детки Наши убирали пляж ))Ведь Администрация не видела этого????Палки,камни и куча «разностей»
аватар Deuce
The hotel is complete rubbish. About 5 * there is no question, it feels like in Pattaya 3 *. The beach is littered with cigarette butts, on the beach you can eat fruits and drink drinks as much as possible. The hotel is dirty, terrible corridors with garbage and broken glass. The pool under the sun loungers mold, in the pool that just does not swim. … More ▾ The hotel is complete rubbish. About 5 * there is no question, it feels like in Pattaya 3 *. The beach is littered with cigarette butts, on the beach you can eat fruits and drink drinks as much as possible. The hotel is dirty, terrible corridors with garbage and broken glass. The pool under the sun loungers mold, in the pool that just does not swim. We bought diving glasses and regretted it, at the bottom from squeak to dead skin, and even so this bio-turbidity floats. Sunbeds need to be taken at 8.00 in the morning, because then there will be no free ones. Yes, there are broken tiles in the pool, and also by the pool, the children cut themselves more than once . . The water in the children's pool is very cold. The food is average, but again you need to be in the forefront in order to eat something normal, like shrimp . . For after 30 minutes there are no tasty treats and they will not be replenished. There are very few fruits - green nectarine and peach, unsweetened watermelon, incomprehensible plums, rotten cherries. More than once they laid out the missing sausage and ham, forced the servants to clean up, they cleaned up reluctantly. Dishes in the dining room are dirty with leftover food or whatever.
The rooms are normal, but the chairs were dirty, in some kind of stains. Lived in a family with a door. Cleaning is like in thai, then the towel will not be changed, then the bed, then they will give you a torn one. The minibar is replenished every other time. It contains only water and gas drinks, no wine, no beer. There were no fruits in the room.
It's not clear to me how this hotel is 5 * and UAII, obviously does not match.
And the fact that the hotel is on the 2nd line is generally trash. Everywhere they write that the first and 100 m. In reality, there are 500-700 meters. Feel free to look on google maps. On the beach carries a tractor with a trailer.
In general, decide for yourself, but my family will not go there anymore and at gunpoint.
Photo below.
вот и стекло и это не единичный случай, такое стекло может пролежать несколько дней.. полотенце, в него стреляли Приятного..
аватар executive2111
 •  traveled 9 years ago
Rating 6.0
Hotel - No holiday atmosphere. It feels like everything is calculated. It looks like this: To comply with a 5 * hotel, it is necessary to have a pool - it is, but 140cm deep. There must be animation - it is, but to be listed. There must be food - it is, but so as not to die of hunger (no frills) Those who are in Turkey for the first time will probably be happy. … More ▾ Hotel - No holiday atmosphere.
It feels like everything is calculated.
It looks like this:
To comply with a 5 * hotel, it is necessary to have a pool - it is, but 140cm deep. There must be animation - it is, but to be listed.
There must be food - it is, but so as not to die of hunger (no frills)
Those who are in Turkey for the first time will probably be happy. And who has something to compare. . 99% that will be disappointed.
A good Turkish five, really, is able to surprise and give an atmosphere of celebration and relaxation. There is nothing of that here.
Everything is very bland and mediocre.

In order:
Very small space, cramped.
In early June, the hotel is full. The only explanation for such a rush here is probably the sandy beach and shallow sea. All vacationers with children)
Accordingly, all day long screaming, screaming, crying and sand on your head on the beach ...
The sea is a separate conversation: go to the beach, exactly, 7 minutes or they will take you on a cattle truck (this is a real, rattling tractor with an attached wagon - not much pleasant)
Beach: public format - darkness to the people and our beloved kids with the same screams, screams and sand on their heads)
Animation: none. (there are people in yellow T-shirts and that's it)
Nutrition: 3 points. absolutely nothing to make you want to try, besides, it also ends prematurely.
From hopelessness, you have to eat mashed potatoes.
Traditional kilograms gained in Turkey from the abundance on the tables and from deliciously prepared dishes that you definitely want to try are canceled. Everything fresh and without features (mashed potatoes, fried fish in old oil, meat is fried on it, chopped vegetable porridge - like a salad, all sour-vinegar sauces and olive oil - more like water. And most importantly - Desserts: two types of baklava in a row and that's it!
Do not expect any delicious cakes in the assortment.
Spa salon - 3 points. There are people, there are no professionals.
Receptionist - everything is just as insipid.
Settled in a room on the ground floor, for the disabled (all around handrails and a saddle in the shower - half the trouble, but the mirrors are screwed at waist level)) funny, already want to cry. The first floor with windows on the road and around the clock cars rush, straight, to your window.
And the rooms themselves are soundproofed, especially, do not shine. And if your room is in the middle of the corridor, then round-the-clock shying back and forth of people, maids and kids with hubbub and crying is guaranteed.
We were motivated by the fact that there are no other options, everything is packed (there are options with a sea view, but you have to pay $100 extra for them).
The next day, the shift changed and the administrator Irina moved for "Please" to an excellent room, overlooking the sea, on the penultimate floor, at the end of the corridor. For which she "Thank you so much! " - Things went well)
In conclusion, I can say one thing, that for such money there is a huge selection of excellent 5-star hotels. With a huge green area, fun animation that truly will not let you get bored, concerts of famous stars, with the most luxurious food and, most importantly, with an atmosphere of relaxation and celebration that will meet you from the very door to the last minute of your stay at the hotel. We visited such hotels all previous times ...But this is not about a hotel called Crystal Sunset.

And yet, how did we get here? !
Everything is very simple, by some kind of miraculous coincidence, there was simply no choice on our dates ...

Everything happens in life, but you should not lose heart over such trifles)
We will still take the maximum positive from our vacation, and we will include such a place in the multi-volume book "Personal Experience"

Have a good choice of hotels and a lot of pleasant moments this summer season)
аватар lorik5
 •  traveled 11 years ago
Rating 8.0
Very, very good hotel! A full five stars. There are nuances, but they pale in comparison to all the other glitz, chic and service provided in this hotel. You need to go to the sea on a tractor, which pulls a quite civilized trailer for passengers, or go on foot, which is also not at all stressful, given that the path winds among the trees and flowering bushes. … More ▾ Very, very good hotel! A full five stars. There are nuances, but they pale in comparison to all the other glitz, chic and service provided in this hotel.
You need to go to the sea on a tractor, which pulls a quite civilized trailer for passengers, or go on foot, which is also not at all stressful, given that the path winds among the trees and flowering bushes.
The most serious minus in the hotel are the thin partitions between the rooms. In the evening, if it’s not you who went on a spree, you will listen to how drunk neighbors from one side and the other noisily return to their rooms, and in the early morning become a listener to someone else’s loud snoring. It really is.
The hotel has a wonderful water park. It is very difficult to try to move down all the slides in one approach, your legs will simply get tired from constant climbing the stairs. But the sea of ​ ​ positive is guaranteed!
I won’t even talk about food, there is a lot of it and everywhere. You can eat without a break from 7.00 to 10.00. I liked that you can make your own orange juice for breakfast. There is a free minibar in the room which is replenished every day. It contains cola, fanta, sprite, beer, juice, carbonated and still water, chocolate bars and salted nuts.
Cleaning daily. Tipping was not left, but this did not affect the quality of cleaning.
I liked the SPA center, it is very intimate and relaxing
situation.
The main contingent in the hotel is 80% foreigners: Germans, French, Italians and others.
Anyone who is thinking whether to go to this hotel or not, I definitely advise you to go! You will not regret.
хол отеля вход в отель вид из номера самая крутая горка вид на гостинницу с бассейна лоби бар в холе ресепшен
аватар jurist3
 •  traveled 11 years ago
Rating 10.0
This is a mega hotel, real 5 stars, the only minus the sea is 250-300 meters, it’s a bummer to go, but the minibus constantly carries it, it takes less than a minute, the hotel is chic, I highly recommend … More ▾ This is a mega hotel, real 5 stars, the only minus the sea is 250-300 meters, it’s a bummer to go, but the minibus constantly carries it, it takes less than a minute, the hotel is chic, I highly recommend


avatar helilic
Hello! The hotel is new, very little information. Almost ready to take a tour, but there are questions about the beach: Does the hotel have its own? Is there a beach restaurant? Or do Cristal Sunset guests use the beach and Cristal Sunrise Quine facilities? Thanks!
11 years ago  •  4 subscribers 4 answers
avatar 482hat7n
And at what stage is the preparation for the reception of tourists at the moment? Is there any chance in July 2013 to come to rest at the construction site?
11 years ago  •  4 subscribers 4 answers
avatar shamatrina00
These two hotels are next to each other and belong to the same chain. Will it be possible to use the services of Crystal Sunrise Queen?
11 years ago  •  5 subscribers 10 answers
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Отель открыт в 2013 году, реновирован в 2016 году. Состоит из основного шестиэтажного здания. Отель входит в сеть отеле Crystal Hotels. Хорошая анимация, отличное питание, развитая инфраструктура для активного отдыха. Расположен неподалеку от г. Сиде. Подходит для активного семейного отдыха, в том числе с детьми

Location Отель расположен в 60 км от аэропорта г. Анталия, в 65 км от центра г. Анталия, в 3,5 км от г. Сиде, в 2 км от поселка Кумкей
Description of the beach Собственный пляж с мелким песком протяженностью 40 м, шириной 50 м — в 250 метрах от отеля, через дорогу. Курсирует шаттл на пляж, бесплатно. Заход в море: песок. Пляжные полотенца (депозит) — бесплатно. Душ, кабинки для переодевания, бар на пляже.
  • 2nd line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, ускоренная регистрация заезда/отъезда, камера хранения багажа, обслуживание номеров: круглосуточно (платно), торговый центр, 2 конференц-зала: 925 и 250 кв.м, на 1150 и 200 чел. (оборудование платно), Wi-Fi (бесплатно, на территории и в номерах), bИнтернет уголок (платно), услуги фотографа, парк и сад.

Главный открытый бассейн с пресной водой — 3000 м2;

Релакс-бассейн для взрослых, с пресной водой — 320 м2 (подогрев с 31.10 по 01.04).;

3 бассейна с горками с пресной водой — по 140 м2 и 1 бассейн с горками 115 м2, всего 11 горок;

Крытый бассейн — 180 м2.

У бассейнов зонтики, шезлонги, матрасы и полотенца: бесплатно.

Sunset Restaurant — главный ресторан, завтрак 07:00-10:00, поздний завтрак 10:00-11:00, обед 12:30-14:30, ужин 19:00-21:00, закуски 22:30-07:00, шведский стол, есть диетическое и вегетарианское меню (бесплатно);

Harbour Town Lunch — шведский стол на обед;

Waterworld — снэк-ресторан, закуски 12:00-16:00;

Harbour Town Food Center — гезлеме, фастфуд, суши;

Sweet Tooth Patiserie — кондитерская;

Toffee Apple Kids — детский ресторан A la Carte, шведский стол, 19:00-21:00 (по предварительной записи, за неделю проживания посещение 1 раз — бесплатно);

Fish Bone — A la Carte ресторан морепродуктов, 19:00-21:00 (по предварительной записи, за неделю проживания посещение 1 раз — бесплатно);

Pasha Ottoman — A la Carte ресторан турецкой кухни, 19:00-21:00 (по предварительной записи, за неделю проживания посещение 1 раз — бесплатно);

Tex-Mex — A la Carte ресторан мексиканской кухни, 19:00-21:00 (по предварительной записи, за неделю проживания посещение 1 раз — бесплатно);

Orient Express Asian — A la Carte ресторан азиатской кухни, 19:00-21:00 (по предварительной записи, за неделю проживания посещение 1 раз — бесплатно).

Lobby Bar — круглосуточно;

Sweet Tooth Bar — 11:00-17:00;

King Cobra Pool Bar — бар у бассейна, 10:00-00:00;

Pool Bar — бар у бассейна, только для взрослых, 10:00-18:00;

Waterworld — снэк-бар, 12:00-16:00;

Irish Pub Bar — 18:00-00:00;

Anfi Express Bar — 21:00-23:00;

Disco Bar — 23:30-03:00;

Anatolian Bar — 10:00-18:00;

Sunset View — бар на пляже, 10:00-18:00.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • business center
  • parking  FREE 
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • payment by payment cards
For kids Детский открытый бассейн 100 м2, детский бассейн с аквапарком 115 м2, 4 водные горки, крытый детский бассейн 50 м2, детский мини-клуб (4-12 лет), Тeeny Club — комплекс для подростков (13-17 лет), игровая комната, детская анимация на русском языке, мини-диско, детский A la Carte ресторан Toffee Apple Kids шведский стол, 19:00-21:00 (по предварительной записи, за неделю проживания посещение 1 раз — бесплатно), детское меню в главном ресторане (обед, ужин), микроволновая печь, блендер (бесплатно), подогреватель для бутылочек (платно), детская коляска и радио-няня (платно), детская подушка (платно), детские горшки (бесплатно).
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant  FREE 
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Бесплатно: анимация на русском языке (в течение всего дня), турецкая баня, 2 сауны, парная, солевая комната, фитнес-зал, амфитеатр, ТВ зал, кинотеатр, дискотека на открытом воздухе, 8 теннисных кортов с твёрдым покрытием (днём), дартс, бочча, пляжный волейбол, баскетбол, мини-футбол, комната для настольных игр, пилатес и йога, аэробика и зумба, водное поло, оборудование для спортивной ходьбы (Nordic Walking). Платно: SPA-центр с бассейном (без подогрева), массаж, пилинг, оздоровительный центр, салон красоты, парикмахерская, игровые автоматы, освещение теннисных кортов, инвентарь и уроки тенниса, боулинг, серфинг (при наличии лицензии), моторные и безмоторные виды водного спорта. Водные горки (11 горок для взрослых и 5 для детей), часы работы 10:30-12:00, 14:30-17:30. Аквапарк работает в зависимости от погодных условий. Команда аниматоров состоит из 30 человек, есть русскоговорящие аниматоры.
  • water park and slides  FREE 
  • sauna/bath/hammam  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • football field
  • gym  FREE 
  • aerobics  FREE 
  • yoga classes  FREE 
  • disco club  FREE 
  • animation
Description of rooms

В отеле 584 номера:

305 Standard Rooms (32 кв.м) максимальное размещение: 3 чел.

218 Family Rooms (44 кв.м) 2 спальни, разделенные дверью, одна двуспальная кровать и 2 односпальные кровати и диван, 1 ванная комната, макс. 4 чел.

49 Junior Suite (40 кв.м) однокомнатный номер: спальня и гостиная с перегородкой, 1 ванная комната, макс. 2+1 чел.

12 King Suite (61 кв.м) спальня и гостиная, балкон и терраса, макс. 2 чел.

6 Handicap Rooms — номер для людей с ограниченными физическими возможностями.

In the rooms

Кондиционер, телевизор, спутниковое ТВ, сейф (бесплатно), Wi-Fi (бесплатно), телефон (платно), мини-бар бесплатно (безалкогольные напитки и вода — ежедневное пополнение), электрический чайник, набор для приготовления чая/кофе, ванная с душем, фен (бесплатно), тапочки, балкон. Уборка номера: ежедневно, смена белья: 3 раза в неделю, смена полотенец: ежедневно, room service: круглосуточно (платно).

  • bath / shower
  • hair dryer
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • plasma tv (not in all rooms)
  • phone
  • internet wi-fi
  • tea/coffee maker (not in all rooms)
  • balcony/terrace (not in all rooms)
The address Bingeşik Mevkii Side Kumköy Yolu Antalya, Turkey
Phones: Tel: +90 242 777 02 42 Fax: +90 242 777 02 56
FAQ
Какой пляж у отеля?
Отель располагается на 2-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол, футбол. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.