I've never seen a worse hotel

Written: 1 july 2021
Travel time: 25 — 27 june 2021
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 2.0
Food: 9.0
Amenities: 5.0
I have been living in Turkey for 22 years, in Antalya, respectively, I have traveled to a very large number of hotels. I am writing a review for the first time, it boiled. It is about this hotel that I want to say briefly, I have never seen worse in my life, maybe due to the fact that we went to quality hotels (Belek, Kundu). By the way, over the past 4 months this is the 5th hotel we have visited. It’s very dirty, and everywhere, the children’s pool was especially important to me, I didn’t want my five-year-old child to catch an infection, especially during a pandemic. There is even a photo. The work of the staff is a separate conversation, at zero. Moreover, many ignore, and the attitude towards the client is selective. For example, at the distribution of salads, I’m standing next to a German, we are both without a mask, they serve him, but they tell me - we don’t serve without a mask (Curtain... That is, the rules are different for everyone (
Kitchen. You won't leave hungry, of course. But complete trash. Of course, everyone has different tastes, but somehow I can’t eat sour salad. I’m generally silent about the choice, it’s not there, what, for example, beef meat, unfortunately, you won’t know. You can leave on pasta (. Do not rely on the quality of drinks, this is not here.
Number. Terrible sewer stink. The furniture is tired, it doesn't matter compared to the stench.

Spa. The sauna does not work, the hammam works for those who redeem the service package. Not for mere mortals. That is, according to the law, the hamam is officially closed due to the pandemic, but the pandemic disappears for money. Nonsense. (
Beach towels or stained or with holes, no options. You have to come with yours.
Before I check into a hotel, I always call and ask everything, I have a good Turkish language) They said on the phone that everything was working, even the evening animation, in fact nothing.
The only thing that is worthwhile here is the water park, no pretensions. And the girls are animators in the Mini Club.
There is so much more to write. . .
I always look at everything with a positive, I don’t get to the bottom of anything, but it’s just tin. In general, I don’t have a foot in this chain of hotels, but it’s up to you.
Addition: in the end, I, with my 5-year-old son, ended up in the hospital on the 3rd day of our stay in this luxury hotel. The diagnosis - food poisoning, with all the consequences, went through all the circles of hell: tests, x-rays, droppers, we are undergoing treatment with antibiotics (all supporting documents from the hospital are available). Okay, I'm an adult, sorry for the child. I really want to believe that no other family will fall into such a situation.
Translated automatically from Russian. View original
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