1. The hotel staff acts clearly. 2. Rooms are clean and cleaned often. 2. The beach and the sea are clean. 2. Kitchen for 4+ 3. The minus is the contingent of vacationers. These are mainly Russians who behave like savages and pigs.
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1. The hotel staff acts clearly.
2. Rooms are clean and cleaned often.
2. The beach and the sea are clean.
2. Kitchen for 4+
3. The minus is the contingent of vacationers. These are mainly Russians who behave like savages and pigs.
2. Rooms are clean and cleaned often.
2. The beach and the sea are clean.
2. Kitchen for 4+
3. The minus is the contingent of vacationers. These are mainly Russians who behave like savages and pigs.
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• 5
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Hotel for people over 50! Because basically they are resting there, and everything suits them) And we were led to the renovation (And it doesn’t exist and probably didn’t exist when it was a miracle of the hotel from the moment it was built (All those negative reviews of previous years are true! Nothing has changed! Everything so it is!! ! Don't be fooled! It's a barn! Better to say a boarding house somewhere on Azov Were there from September 14-22.
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Hotel for people over 50!
Because basically they are resting there, and everything suits them) And we were led to the renovation (And it doesn’t exist and probably didn’t exist when it was a miracle of the hotel from the moment it was built (All those negative reviews of previous years are true! Nothing has changed! Everything so it is!! ! Don't be fooled! It's a barn! Better to say a boarding house somewhere on Azov
Were there from September 14-22.2021.
The sea nearby is a plus! And there’s really nowhere to go, but there’s also a cemetery nearby) Is it possible to go to the market for souvenirs. And that's it. There are 4 stars and does not smell. The rooms are dead, these terrible wallpapers are peeled off and the plaster falls off the walls along with the paint, the TV is a small box generally killed (cleaning is a dirty rag on the floor and not everywhere, I didn’t even look under the bed (towels for all 8 days were not changed, although we they said that every three days they change towels, no soap, no shampoo, nothing, take it with you) only the toilet paper was glad))
As for food - a couple of days in general sadness (there were potatoes and a lot of vegetables, not meat, not fish, but some incomprehensible kebabs or these are cutlets with an incomprehensible taste and that’s all, until they started complaining, nothing changed, but then the meat also went and fish and salads more choice. But there are always queues for hot drinks, especially for dinner, people take tables an hour in advance and sit waiting for the "canteen" to open, yes! because you can’t call it a restaurant! The plates are all beaten! lucky))
Bar one! Three buildings and a beach. Yes, there are three buildings, and not one, as some travel agencies write in their advertisements, one with a sea view, there are better repairs, and the other two are so-so ((the third one was unlucky with a view of the cemetery (But when we arrived they settled in the second building in the middle to the first floor, the most extreme room (no words can describe it (tin, tin and tin! There is mold there and paint from the walls, and the doors are beaten, and the water in the shower flows straight to the toilet and there was still no hot water, and these torn towels in a hole (((They moved only the next day and then for money, to the third floor) Wi-Fi is a holiday if you catch it) it’s not like that, very bad (
In general, this is not 4 stars! This is the usual 2 with a stretch and I don't understand how and when, and who gave them 4 stars? (It's a shame that tours are sold to this hotel by travel agencies and even they themselves have never been there and have not seen "IT" themselves, which they call a 4-star hotel.
Because basically they are resting there, and everything suits them) And we were led to the renovation (And it doesn’t exist and probably didn’t exist when it was a miracle of the hotel from the moment it was built (All those negative reviews of previous years are true! Nothing has changed! Everything so it is!! ! Don't be fooled! It's a barn! Better to say a boarding house somewhere on Azov
Were there from September 14-22.2021.
The sea nearby is a plus! And there’s really nowhere to go, but there’s also a cemetery nearby) Is it possible to go to the market for souvenirs. And that's it. There are 4 stars and does not smell. The rooms are dead, these terrible wallpapers are peeled off and the plaster falls off the walls along with the paint, the TV is a small box generally killed (cleaning is a dirty rag on the floor and not everywhere, I didn’t even look under the bed (towels for all 8 days were not changed, although we they said that every three days they change towels, no soap, no shampoo, nothing, take it with you) only the toilet paper was glad))
As for food - a couple of days in general sadness (there were potatoes and a lot of vegetables, not meat, not fish, but some incomprehensible kebabs or these are cutlets with an incomprehensible taste and that’s all, until they started complaining, nothing changed, but then the meat also went and fish and salads more choice. But there are always queues for hot drinks, especially for dinner, people take tables an hour in advance and sit waiting for the "canteen" to open, yes! because you can’t call it a restaurant! The plates are all beaten! lucky))
Bar one! Three buildings and a beach. Yes, there are three buildings, and not one, as some travel agencies write in their advertisements, one with a sea view, there are better repairs, and the other two are so-so ((the third one was unlucky with a view of the cemetery (But when we arrived they settled in the second building in the middle to the first floor, the most extreme room (no words can describe it (tin, tin and tin! There is mold there and paint from the walls, and the doors are beaten, and the water in the shower flows straight to the toilet and there was still no hot water, and these torn towels in a hole (((They moved only the next day and then for money, to the third floor) Wi-Fi is a holiday if you catch it) it’s not like that, very bad (
In general, this is not 4 stars! This is the usual 2 with a stretch and I don't understand how and when, and who gave them 4 stars? (It's a shame that tours are sold to this hotel by travel agencies and even they themselves have never been there and have not seen "IT" themselves, which they call a 4-star hotel.
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• 8
Greetings to all and I would like to advise you not to stay in this Hotel under any circumstances. When I chose the Hotel, it naturally played a big role that the Hotel has 4 stars, beautiful pictures, the first line of the sea, well, mostly good reviews, which is surprising. The hotel is in a terrible state, old, dirty.
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Greetings to all and I would like to advise you not to stay in this Hotel under any circumstances.
When I chose the Hotel, it naturally played a big role that the Hotel has 4 stars, beautiful pictures, the first line of the sea, well, mostly good reviews, which is surprising.
The hotel is in a terrible state, old, dirty.
The rooms are mostly broken, the mattresses are terrible. . .
The dining room is small, of course you can eat outside there are also tables, but in the 37 degree heat you don’t really want to eat hot.
Bar one and only on the street, ie. first you need to find a table, this is also a problem, then queue for a drink.
How the Hotel got 4 stars is not clear.
There was no response to any of our complaints.
We were in this Hotel for 3 days, then contacted our Tour Operator, paid extra and changed to another Hotel, also 4 stars. Only real stars, not fake ones.
I think no self-respecting Tour Operator should work with this Nehotel in the future.
When I chose the Hotel, it naturally played a big role that the Hotel has 4 stars, beautiful pictures, the first line of the sea, well, mostly good reviews, which is surprising.
The hotel is in a terrible state, old, dirty.
The rooms are mostly broken, the mattresses are terrible. . .
The dining room is small, of course you can eat outside there are also tables, but in the 37 degree heat you don’t really want to eat hot.
Bar one and only on the street, ie. first you need to find a table, this is also a problem, then queue for a drink.
How the Hotel got 4 stars is not clear.
There was no response to any of our complaints.
We were in this Hotel for 3 days, then contacted our Tour Operator, paid extra and changed to another Hotel, also 4 stars. Only real stars, not fake ones.
I think no self-respecting Tour Operator should work with this Nehotel in the future.
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A huge plus is the proximity of the sea. Great SPA, the masseuse is just super RECOMMEND. For additional payment settled in the best room with a sea view. The room is clean. The staff is friendly. The food is terrible. Lines in the dining room. There were not enough tables and sun loungers, we had to borrow in advance.
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A huge plus is the proximity of the sea. Great SPA, the masseuse is just super RECOMMEND. For additional payment settled in the best room with a sea view. The room is clean. The staff is friendly.
The food is terrible. Lines in the dining room.
There were not enough tables and sun loungers, we had to borrow in advance. Very small area. Definitely not up to 4 stars.
The food is terrible. Lines in the dining room.
There were not enough tables and sun loungers, we had to borrow in advance. Very small area. Definitely not up to 4 stars.
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• 9
I am writing for those who have already bought vouchers and only after that read the reviews, and, of course, clutched their heads, because. most of the reviews are terrible! I hasten to calm everyone down. Believe me, everything is not so bad, but rather the opposite. The hotel is small, consists of three-, four-storey buildings.
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I am writing for those who have already bought vouchers and only after that read the reviews, and, of course, clutched their heads, because. most of the reviews are terrible! I hasten to calm everyone down. Believe me, everything is not so bad, but rather the opposite. The hotel is small, consists of three-, four-storey buildings. The territory is green, pomegranates, flowers, palm trees grow. There are 2 swimming pools - perfectly clean. Depth 140 cm + paddling pool for kids on the side. The slide is small, include 2 times a day. The kids love it and some adults love it too. The staff is very attentive and friendly. The pool bar is open until 23.00. Drinks are free and included in the price. Ephesus beer is delicious, light. Sprite, Fanta, Pepsi. Juices. Wine red and white, local alcohol. Nobody complains.
Well done animators, very funny guys, they speak Russian very well. By the way, 90% of vacationers are Russian speakers. There are no Germans, very few Turks. Mainly Ukraine, Moscow, Kazan. They feed very well. The choice is quite sufficient, varied. And most importantly - everything is really tasty, like at home. Without specific Turkish seasonings. Meat, fish, fruits - every day. You definitely won't leave hungry!!! ! The rooms are different, there are standard, there are family rooms. We have a standard. Small but has everything you need. Cleaning every other day, if you need more often, then just contact the reception and you will be cleaned. In connection with the pandemic, there are some nuances, but they do not affect the quality of rest at all. Before each meal, you will have your temperature taken at the entrance to the restaurant and you will be given a disposable mask. Further on the tables there are plates with examples of dishes, it is enough to indicate what you want and they will put it on you. Queues - yes, but personally we are not embarrassed to stand for 5 minutes. Legs won't fall off!
Well, as for the sea - it is wonderful. Walk 2 min. hotel on line 1. Clean, warm. The entrance is small pebbles, it is better to wear special slippers. But you can’t leave the kids unattended, after 3 meters from the shore it’s deep and there are often waves.
Summing up, I will say this: fellow vacationers, for the little money that you spend on a ticket to this hotel, you will get a fabulous sea, delicious food, warm Turkish sun and a beautiful bronze tan. If that's what you're looking for, then go here. And if in order to look for where plaster has fallen off on the wall or a stain on the tile, then it’s better not to. Only in intensive care is perfect cleanliness and order, incl. you're probably better off there.
Well done animators, very funny guys, they speak Russian very well. By the way, 90% of vacationers are Russian speakers. There are no Germans, very few Turks. Mainly Ukraine, Moscow, Kazan. They feed very well. The choice is quite sufficient, varied. And most importantly - everything is really tasty, like at home. Without specific Turkish seasonings. Meat, fish, fruits - every day. You definitely won't leave hungry!!! ! The rooms are different, there are standard, there are family rooms. We have a standard. Small but has everything you need. Cleaning every other day, if you need more often, then just contact the reception and you will be cleaned. In connection with the pandemic, there are some nuances, but they do not affect the quality of rest at all. Before each meal, you will have your temperature taken at the entrance to the restaurant and you will be given a disposable mask. Further on the tables there are plates with examples of dishes, it is enough to indicate what you want and they will put it on you. Queues - yes, but personally we are not embarrassed to stand for 5 minutes. Legs won't fall off!
Well, as for the sea - it is wonderful. Walk 2 min. hotel on line 1. Clean, warm. The entrance is small pebbles, it is better to wear special slippers. But you can’t leave the kids unattended, after 3 meters from the shore it’s deep and there are often waves.
Summing up, I will say this: fellow vacationers, for the little money that you spend on a ticket to this hotel, you will get a fabulous sea, delicious food, warm Turkish sun and a beautiful bronze tan. If that's what you're looking for, then go here. And if in order to look for where plaster has fallen off on the wall or a stain on the tile, then it’s better not to. Only in intensive care is perfect cleanliness and order, incl. you're probably better off there.
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• 76
Good afternoon! My name is Marina, today 05/16/2019 I flew with my girlfriend to Turkey, the village of Kyzylot (Side region) to the ELYSIUM ELITE HOTEL & SPA 4 *. Previously, I have repeatedly flown to Turkey, only the tour operator was AnexTour. This time we chose a tour through the agency "Let's go with us", a representative named Carolina.
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Good afternoon! My name is Marina, today 05/16/2019 I flew with my girlfriend to Turkey, the village of Kyzylot (Side region) to the ELYSIUM ELITE HOTEL & SPA 4 *. Previously, I have repeatedly flown to Turkey, only the tour operator was AnexTour. This time we chose a tour through the agency "Let's go with us", a representative named Carolina. When choosing a hotel, she said that ELYSIUM ELITE HOTEL & SPA 4 * is a good, recently reconstructed hotel. Ok, we bought the tour. Today, as soon as they arrived, they remembered her words, apparently the concept of "good" is different for everyone. In total, this is not a hotel, but a barn, which I do not understand by what international standards they have been awarded the title of "hotel", and even 4 stars. There is dirt everywhere, there is literally no food, the tables are empty for breakfast, the taps in the room are broken, there is no hot water, sockets are hanging, the smell is disgusting, towels are not given out to the beach. I can’t understand what self-respecting tour operator generally works with such a trough? Is TEZTOUR already at the JOINUP level? I also called the host, where they accused me that it was my own fault, that if I want to change the hotel, I have to pay a fine and an additional payment. Ago, I understand that you don’t care where you send tourists, the main thing is that the money is spinning, but are rating and reputation really not important to you at all? Upon arrival, I will write you a complaint, a complaint to the National Committee of Finance and to protect consumer rights.
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• 32
• traveled 6 years ago
Good day to all!! ! I want to share my impressions about the rest (to put it mildly) in the beach hotel "AVALON" compared to neighboring hotels). We were picked up at eight in the morning. check-in starts at 14:00. Five families also came with us. We left our suitcases at the reception and went to the beach ourselves.
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Good day to all!! ! I want to share my impressions about the rest (to put it mildly) in the beach hotel "AVALON" compared to neighboring hotels). We were picked up at eight in the morning. check-in starts at 14:00. Five families also came with us. We left our suitcases at the reception and went to the beach ourselves. After lunch, at 14 o'clock, they came up for the keys. but they explained to us that supposedly the rooms had not yet been removed. We were asked to wait. looking around, we noticed that everyone who came with us had already settled in before dinner. as it turned out later, they paid the administrators. On principle, we did not give them a hand, we waited half an hour. and when they began to resent at the expense of requisitions, they threw us the keys to the room. without accompanying in which block to settle. (hotels of three blocks).
On the second day, a guide from the "annex tour" gathered us to share information. she also advertised a tour of a trip to wonderful places (Moreover, all tours offer our guides twice as expensive) we, out of ignorance, took one tour, which we later of course regretted. it would be better to go to the bazaar and buy the same tour at half the price.
About food and cleanliness will not describe. because and so much is described in the reviews. I want to describe the safety of the hotel. so no security. there is no protection. cameras that seem to be installed everywhere. do not write. from all installed cameras. only eight are shown in real time. and then only the receptionist himself. I am writing this because. that the money was gone, the roofing felts of the room, the roofing felts fell out on the territory of the restaurant . . for two days they knocked on the thresholds of the reception several times with a request to show the surveillance cameras. but they did not achieve it until the gendarmes were called. and together with them they wanted to watch a video of the territory. There is no fence at the back of the hotel. although why do they need fences if the hotel is not guarded at all. hotel administration in particular two workers. one tall Turk, another Azerbaijani with him, in general, behave boorishly with clients without hesitation, asking for money for an accelerated check-in and good rooms. In general, the rest was spoiled by nerves too.
On the second day, a guide from the "annex tour" gathered us to share information. she also advertised a tour of a trip to wonderful places (Moreover, all tours offer our guides twice as expensive) we, out of ignorance, took one tour, which we later of course regretted. it would be better to go to the bazaar and buy the same tour at half the price.
About food and cleanliness will not describe. because and so much is described in the reviews. I want to describe the safety of the hotel. so no security. there is no protection. cameras that seem to be installed everywhere. do not write. from all installed cameras. only eight are shown in real time. and then only the receptionist himself. I am writing this because. that the money was gone, the roofing felts of the room, the roofing felts fell out on the territory of the restaurant . . for two days they knocked on the thresholds of the reception several times with a request to show the surveillance cameras. but they did not achieve it until the gendarmes were called. and together with them they wanted to watch a video of the territory. There is no fence at the back of the hotel. although why do they need fences if the hotel is not guarded at all. hotel administration in particular two workers. one tall Turk, another Azerbaijani with him, in general, behave boorishly with clients without hesitation, asking for money for an accelerated check-in and good rooms. In general, the rest was spoiled by nerves too.
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• 23
We rested in this chicken coop in September 2018 with a family with two children (8 and 10 years old) it so happened that when buying a tour it was not possible to read reviews about the hotel, and there were only 4 seats left on the flight, they believed the tour operator and bought a tour in this hotel. The hotel is located on the first line, surrounded on both sides by beautiful 5 * hotels (by the way, Avalon appropriates some of the photos of these hotels) and a cemetery.
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We rested in this chicken coop in September 2018 with a family with two children (8 and 10 years old) it so happened that when buying a tour it was not possible to read reviews about the hotel, and there were only 4 seats left on the flight, they believed the tour operator and bought a tour in this hotel.
The hotel is located on the first line, surrounded on both sides by beautiful 5 * hotels (by the way, Avalon appropriates some of the photos of these hotels) and a cemetery... moreover, it is located right at the entrance to the hotel. Avalon has no stars at all!! ! the fact that this hotel is being sold to you as 4 * does not attribute these stars to it)))
We arrived around 9 am. immediately put on bracelets and sent to breakfast. $10 and we were seated immediately. furniture in the room is ok. (considering that we did not come to sit in the room and treat people not whimsical) the bathroom is from the 80s. everything would be fine... but !! ! food, namely it spoils absolutely everything. Or rather, lack of food. I don't have my own kitchen. imported food. the number of places in this tavern is not enough for everyone, as well as food! people stand before the canteen opens 20 minutes, the door opens and HELL begins! And, believe me, I'm not exaggerating. if you come a little later, you will be hungry. 8 months have passed, and children at the word chicken nuggets are shivering))
So on the 2nd day we came to the conclusion that we need to take excursions for the whole day. and the children have fun, and lunch is good there)) So the excursions made our vacation quite good)
I do not recommend the hotel to anyone.
The hotel is located on the first line, surrounded on both sides by beautiful 5 * hotels (by the way, Avalon appropriates some of the photos of these hotels) and a cemetery... moreover, it is located right at the entrance to the hotel. Avalon has no stars at all!! ! the fact that this hotel is being sold to you as 4 * does not attribute these stars to it)))
We arrived around 9 am. immediately put on bracelets and sent to breakfast. $10 and we were seated immediately. furniture in the room is ok. (considering that we did not come to sit in the room and treat people not whimsical) the bathroom is from the 80s. everything would be fine... but !! ! food, namely it spoils absolutely everything. Or rather, lack of food. I don't have my own kitchen. imported food. the number of places in this tavern is not enough for everyone, as well as food! people stand before the canteen opens 20 minutes, the door opens and HELL begins! And, believe me, I'm not exaggerating. if you come a little later, you will be hungry. 8 months have passed, and children at the word chicken nuggets are shivering))
So on the 2nd day we came to the conclusion that we need to take excursions for the whole day. and the children have fun, and lunch is good there)) So the excursions made our vacation quite good)
I do not recommend the hotel to anyone.
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• 12
• traveled 6 years ago
On vacation for the first time and in such a swamp))) It was written 4 * first coastal and many more good things, in fact, one correspondence is the beach nearby and that's it. The hotel does not have any documents confirming their stars, at least they could not present them. You can describe a lot and for a long time, all other reviews are absolutely true.
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On vacation for the first time and in such a swamp))) It was written 4 * first coastal and many more good things, in fact, one correspondence is the beach nearby and that's it. The hotel does not have any documents confirming their stars, at least they could not present them. You can describe a lot and for a long time, all other reviews are absolutely true. Do not take your little ones there. Refrigerators, air conditioners, hair dryers and other appliances are available (and sometimes they aren’t), but basically they don’t work (in our first room there were already 3 safes in the closet and none of them worked, we decided there was nowhere to store them in the guest’s room : ) ). The furniture is all old, in some places tinted with a different paint (even paint of a different color is not at all embarrassed : ), broken and there was not even an attempt to make it (a part of a bedside table with protruding nails fell on my 2-year-old son), plumbing was killed, a toilet bowl he sings songs all night, the tiles are shabby, terrible, it is very disgusting to walk. About cleaning the rooms or changing bed linen, towels (we were given them only two days later for a tip : ) we didn’t hear in this hotel. Drinks - you definitely haven’t drunk such yet : ), wine has an unforgettable aroma, vodka is so soft that people drink it all day and don’t get drunk : ), with beer it’s either not there or it’s more difficult, but very sour, something in between - happens rarely. Ice is generally worth its weight in gold : ) so what if 2018. Meals (all inclusive) - for those who come on time, but if you are late, then I'm sorry, you can only guess what was in these plates. From the meat, we saw navels, a heart, chicken ridges, chicken legs (once they even gave fish, but of course only to those who managed to come to the beginning of dinner : )) everything is very spicy, usually seasonings are added in such quantities to hide the smell of a spoiled product , , somehow suggests, or maybe vice versa, so that they could not eat. Salads are exclusively vegetable, but not enough for everyone, olives, olives, boiled eggs (and only boiled : )), dry cereal, rice, spaghetti, bread, watermelon (not for everyone), apples, well, everything seems to be something I forgot, but this is the main thing that was moreover for breakfast, lunch, dinner. They do not have their own kitchen, the food is imported, it is constantly cold. Dishes are something. Mostly plastic, including plates, you need to take a cup for coffee in the evening, they give it with reluctance. There are not enough plates for everyone, you have to wait until someone eats, traces of dried food were noticed on the cutlery and dishes : ) they probably don’t wash, but just rinse : )), and the disposable dishes were constantly flooded with something, and you just want to cry . I only drink coffee for breakfast, but there are also small problems, either milk is poured, and water is poured instead of coffee, or vice versa, water is poured instead of milk, and then coffee : ) - this is about cappuccino) the quality of coffee does not allow drinking it without milk) ), but there was enough tea, there was even a choice. Animation, entertainment, sand on the shore - everything is missing, probably it was supposed to watch all this (except sand) from the neighbors : ). We demanded from the tour operator (anex tour) relocation through the hotline, offered a hotel whose first review was similar to our hotel, we refused and asked to provide 4 * and the first coastal (which we actually bought), which the hotel staff already started to us threaten if we do not collect things within 15 minutes, then they will do it themselves for us, they claimed that they have the right to do so, that they dictate the rules, etc. (and we had no complaints against them, all complaints were to the tour operator) had to call the hotline again. In general, after four days of our vacation (there were 7 days in total), we were moved to a good 4, but it was 2 kilometers to the sea. But after Avalon, this did not scare us : ) If it really happened that you have no way out and you go there anyway when you go, take everything you need with you (towels, bedding, a cup, a plate, an iron, a powder, a floor cloth, etc. ) and especially some food and alcohol, so that everything is not so sad. Have a nice rest)))
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• 25
We should have read the reviews about this hotel first before buying tours. This is not 4 stars, not 3 or even 2. Everything is terrible: dirty, shabby, miserable room. Mold in the shower, dirt, faucet broken. For the entire stay at this hotel (from August 12 to August 24.2018), the room was never cleaned, bed linen and towels never changed! In the dining room (you can't call it a restaurant) - squalor.
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We should have read the reviews about this hotel first before buying tours. This is not 4 stars, not 3 or even 2. Everything is terrible: dirty, shabby, miserable room. Mold in the shower, dirt, faucet broken. For the entire stay at this hotel (from August 12 to August 24.2018), the room was never cleaned, bed linen and towels never changed! In the dining room (you can't call it a restaurant) - squalor. Dishes of various sizes, food is scarce. The beach is dirty, not cleaned, the territory is not guarded. It is necessary to go into the water very carefully - stones. Positive moments - on the beach there is a good awning from the sun, a sufficient number of sunbeds. And the sea is the sea - it is wonderful!
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• 11
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