very poor service, air conditioning does not work, salmonellosis in the hotel

Written: 26 september 2018
Travel time: 15 — 29 june 2018
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 2.0
Food: 7.0
Amenities: 3.0
We went to this hotel for the second time, since in 2016 everything was pleasant. Alas, it turned out that the hotel is very deteriorated.
Food is good, great selection of pastries. But in the hotel - salmonellosis, I was officially diagnosed after returning from the hotel, we barely got there. It's just a dirty kitchen and contaminated products that have not been thermally processed properly. The hotel management knows everything very well, sanitary doctors came to the hotel with equipment in an ambulance car, but everything remains as it was.
Terrible alcohol. There is not a single bottle of original or at least analogue. Even local wine is the cheapest, made from powder and fusel alcohol, it is impossible to drink it. The hotel for adults - pear non-alcoholic champagne. Terrible local liquor in the form of "gin", "whiskey".

Very boring animation, live music is terrible, a half-drunk Russian singer with a tablet with a backing track without hearing or voice, and a Turkish guy without a hearing at all.
Cleaning was annoying - they could not come at all or start cleaning at half past five, but they didn’t really do anything.
Unqualified, very lazy staff - Kyrgyz students, they don't care what impression they have, they won't work in this hotel for a long time.
The hotel has ceased to be German, the Germans and the British are fleeing en masse from it, around the pool there are a lot of free sunbeds. But more and more bydlovaty Russian tagil type. Squeals of drunken girls by the pool, pestering other tourists, even threatening to beat them up if they don't like something.
It is noteworthy that the Tophotels website promptly removes all negative reviews about the hotel, and there were plenty of them, not a single one remains. Moreover, positive reviews are written from Turkey. And those who dared to write the truth about the hotel are insulted and intimidated.
Translated automatically from Russian. View original