Not the worst holiday but no fun

Written: 8 october 2018
Travel time: 1 — 30 september 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 5.0
Cleanliness: 4.0
Food: 4.0
Amenities: 4.0
I must say right away that we are not picky and we never specifically look for cons. We can close our eyes to something, spit on something and enjoy the sea and warm weather. We went to the hotel in the mood to see a fresh new hotel with good food. This was the priority of choice.
Hotel location:
It is located in the so-called dead end zone, where there is no village and shops. From the front there is a road, from the rear there is a river. Clamped "Riolavitas" between the hotels "Port River" and "Zhador". Up to one 25 m. , and up to the other 8 m. !! ! To the right of 150 meters there is also the Diamond Hotel. To the beach 300 meters. To the nearest hotel "civilization" you need to go towards the hotel "Kaya... " and the lake about 1.5 km. , Well, or by bus.
Location, comfort and view from the room:

The architectural and planning solution of the hotel is not in favor of the comfort of vacationers. There is not a single room that would provide you with silence, lack of dust and smell of the street and a good view.
45% of the rooms overlook the balconies of the neighboring Zhador hotel. In this 8 meter gap between the hotels, a check-in is organized for the cargo transport of these two hotels. Therefore, you will constantly hear the noise of loading and unloading operations, the noise of the compressors in the kitchen, the voices of the hotel workers. All this noise resonates in this inter-hotel conyon like a tin can. Therefore, you will be forced to keep the balcony closed and the curtains drawn to somehow reduce this discomfort, but because of this, a constant feeling of lack of fresh air and daylight in the room. Also, due to the close location of the hotels, these rooms do not receive the sun's rays at all. From the point of view of insolation of the room, this is simply unacceptable. Going out onto the balcony, on the left, through the gap between the hotels, you can see a little bit of the mountains in the distance, and on the right, also in the distance, a piece of the sea. You won't want to sit on the balcony itself, it's not clever somehow.
The view from other rooms is better, but you will hear constant music and noise from the pool of this and neighboring hotel until late at night. And from a room with a sea view, you first of all see the road, along which buses and cars constantly travel.
Hotel and room condition:

Do not expect to see it as new, newly built. A cursory glance from a distance looks modern and new, but upon closer inspection, you notice that the hotel's decoration is of poor quality and sloppy, and in general there is a feeling of cheapness. Finishing from plastic, from artificial materials and simple painting of the walls is not pleasing to the eye. Looking closely, in many places you will see some kind of grease, smudges of “liquid nails” glue, uneven plaster, peeling of finishing elements, flaws in joining finishing materials. Many interior elements are pasted over with tinted mirrors. On YouTube there is a video of how some people in the room had a mirror peeled off at night and shattered. You can't help but wonder how safely the other mirrors are glued, given the quality of this hotel's finishes. Plus, those mirrors are all smeared everywhere.
The materials chosen for finishing cannot be classified as wear-resistant. You will notice the knocked down corners in the restaurant, on the floors, in the room. Peeling and swelling of the plaster in the toilet on the ground floor and in the spa. The floor on the floors is covered with carpet, which is already in various stains of pollution and on which any debris is clearly visible.
Of the breakdowns in our room, the toilet lid, brush, watering can holder were broken. The soap dispenser was leaking. When taking a shower, some of the water seeped onto the floor in the wash basin.
Not pleased with the comfort and mattresses. Pillows for kids.
The air conditioner is quiet, it cools well, it works only when the balcony is closed.
The lighting in the room is dim, especially in the washbasin area. The hotel saves on lighting. Not all light sources are included.
Service:
What did I notice about the service?
Safe in the room for a fee of 2 euros per day. If you want a room with a less bad view, ask for an extra $15 per night.
Inconvenient location for issuing beach towels
Number of TV channels: more than 30 German, and 4-5 channels for tourists from other countries. Although the hotel is 90% Russian-speaking.
Disgusting state of the public toilet on the ground floor on the way to the restaurant and spa. It is always dirty and stinks. Although on the second everything is clean and in good condition.
Room cleaning is just vacuuming and making the bed. The dust is not wiped, the floors are not washed. We did not leave a tip, but the swans were wound up for us once. Towels were changed regularly. There were no bathrobe and slippers in the room.
The staff is friendly and smiling. The waiters in the restaurant work hard. With the high occupancy of the hotel in September, with difficulty, but found a place to eat. I noticed that bartenders and cooks often do not immediately understand the request of a tourist in Russian.

The lobby is not particularly in a hurry to remove used glasses from the tables. Untidy.
Transported to the beach on a 7-seater golf cart.
Internet only in the lobby, in the restaurant and by the pool. In the room and on the beach it is not.
Restaurant:
The interior, furniture and utensils fully comply with the Dining Room category. A tight food search area and a small number of pots immediately make it clear that do not expect a variety of dishes. To eat this, I was looking for already on my first visit. This is the first time. One chicken and turkey. Rarely beef and lamb. Almost always overcooked and burnt. There were no good salads. Basically, this is the usual cutting of vegetables and herbs in various combinations, and for some reason they were always winded, unlike salads in a beach bar. Seafood and fish were missing. A small, very bony river fish. The table with appetizers is what is left from the last time and is made in the form of sandwiches, and they are mostly spicy, windy, stuffed with something incomprehensible. Puree soups are edible. Of the fruits were apples, oranges, grapes, grapefruit, sometimes plums, in the evening watermelon. In general, you just stuff your stomach with something acceptable to your taste and do not get any pleasure from it. You just won't be hungry. I never had the thought,... mmmm,... delicious, I want more... One of the chefs was a clear lover of spicy dishes. I was glad when it was not his shift, as the choice of what to eat became even more difficult with him. The icing on the cake of the feast was the small flies, who considered it their duty to land on the prepared dishes and offer you to taste them.
There are no bowls for children. Their parents feed them here with pasta, potatoes, boiled vegetables, dry breakfasts, fruits.
Dishes are not washed very well. Many already chipped plates
Sea and beach:

The sea is clean. Entrance on small smooth pebbles. There are no stones. A depth of 1.5 meters is already 3 meters from the shore. There is no Pantone. I did not like the incubator view of umbrellas with tightly spaced sunbeds. Somehow uncomfortable. There are enough beds for everyone. Visually it is more pleasant to be closer to the beach bar, but if the wind is towards the sea, then you inhale not the sea air, but the smells of burning from the kitchen of the beach bar. The cleanliness of the beach is more or less okay.
How to entertain yourself:
Near the hotel you can rent electric bicycles. The price is $8-20 per hour depending on the model.
Animation: Modest. The curly-haired bespectacled animator did his best.
Excursions, as always, in their "fabulous" description do not correspond to the real reception of emotions and impressions. Often tourists end up feeling sorry for the money spent on them. Excursions can be bought at kiosks behind the lake
Outcome:
The hotel did not live up to expectations. I was not pleased with the food, its low-quality finish and condition, the layout of the space, the lack of territory where you can take a walk admiring the scenery or landscape. It was uncomfortable because of the gloomy lighting in the room, because of the tinted mirrors in the room that made it impossible to see the face, and the need to constantly keep the balcony closed and the curtains curtained. The hotel is simply imprisoned for maximum savings in everything. Many of the disadvantages of the hotel are due to the fact that it is squeezed between two hotels.
Translated automatically from Russian. View original