Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
3.0
Amenities:
2.0
This is not 5 stars! ! ! 3 maximum! ! !
Good afternoon.
I strongly insist that they hold a leadership congress and go through the numbers or move into this "SHED" as a hiding place.
ummmm
All reviews about the hotel are not true, when we arrived we were convinced of this. This is not 5*. They check in only after 14.00, with children you, after a night charter, for money, they categorically do not care. At the reception, only one person per shift speaks Russian, and she is very incomprehensible, as soon as she gets to the specifics, an obese woman ran out and shouted at her subordinates, who arrived in a stupor even without her, so there was a big crush at check-in.
Having started the video shooting, the same obese woman, like a dashing professional from a bunch of people with problems from their hotel, noticed me, and began to shout something in her own language, a SECOND did not pass when a bald man appeared, who introduced himself as the general manager of the hotel and voila we are given a card from numbers, coincidence? I don't think! All from the same gang of slackers!
They forget to issue cards for beach towels, where the room is located, also look for yourself, and they have 4 buildings.
The rooms may already be free, but the reception makes a helpless gesture, as it is not ready to receive so many tourists (again, let's return to supposedly 5 stars).
And so after standing for 4 hours at the reception desk, yes I will give you a NUMBER
We go in, there are 4 Turks in the bathroom, they turn the taps for us, at the sight of us they immediately gather and leave hot water to flow from the watering can, pulling out one of them and asking "When will they fix it? " The answer was "Two minutes", I ask the reader to remember these "2 minutes"
Terribly tired after the flight, leaving things in the corridor and listening to the clatter of the fleeing plumbers, we pass on and then the fun begins. We ordered a room for the newlyweds, as a result, 2 separate beds, someone's nails are lying on the floor, all the furniture is upholstered, the wallpaper is glued in pieces out of color, dirty mirrors, etc. , etc.
We disassemble things, it takes about an hour, there is no plumbing) I go down to the reception to the same semi-conscious employees, they say they will send it now, ATTENTION! ! ! As a result, the plumbing was sent the day before the DEPARTURE! on the 9th day, they turned the whole bath, drilled a tile, in general, just a shed. Leaving all the worthy garbage in the bathroom, I again turned to this incompetent reception to call the cleaning lady, we waited for her for 4 hours until we reached the mat in the phone.
After spending a lot of time at the reception desk and listening to horrors from other visitors (who have cockroaches, who were settled with a view of the garbage dump, who were given one room for three with two beds, etc. , etc. ) stopped contacting them, with the thought that that in this madhouse more than a foot in my life and I do not advise you!
And so for 10 days:
Service - MINUS 5 of your five stars (read above)
Kitchen - 3 out of 5
Territory - 2 out of 5 (Very little space, you can’t lie down quietly)
Animation - 0 out of 5
Beach - 3 out of 5 (3 only across the sea, the sunbeds are all broken, the paths were not cleared of sand (and at 40 degrees not everyone can run along it) urns are brown flower pots, put one bottle there and that's it)
And it’s just a pity to write a bunch more minuses and having visited in my life hotels that were both three and four stars, most importantly, this hotel is not 5 stars, the ceiling is 3, everything is saturated with rudeness and indifference, I recommend considering any other hotel for relaxation, not for the hassle, thanks for your attention!
Good afternoon.
I strongly insist that they hold a leadership congress and go through the numbers or move into this "SHED" as a hiding place.
ummmm
All reviews about the hotel are not true, when we arrived we were convinced of this. This is not 5*. They check in only after 14.00, with children you, after a night charter, for money, they categorically do not care. At the reception, only one person per shift speaks Russian, and she is very incomprehensible, as soon as she gets to the specifics, an obese woman ran out and shouted at her subordinates, who arrived in a stupor even without her, so there was a big crush at check-in.
Having started the video shooting, the same obese woman, like a dashing professional from a bunch of people with problems from their hotel, noticed me, and began to shout something in her own language, a SECOND did not pass when a bald man appeared, who introduced himself as the general manager of the hotel and voila we are given a card from numbers, coincidence? I don't think! All from the same gang of slackers!
They forget to issue cards for beach towels, where the room is located, also look for yourself, and they have 4 buildings.
The rooms may already be free, but the reception makes a helpless gesture, as it is not ready to receive so many tourists (again, let's return to supposedly 5 stars).
And so after standing for 4 hours at the reception desk, yes I will give you a NUMBER
We go in, there are 4 Turks in the bathroom, they turn the taps for us, at the sight of us they immediately gather and leave hot water to flow from the watering can, pulling out one of them and asking "When will they fix it? " The answer was "Two minutes", I ask the reader to remember these "2 minutes"
Terribly tired after the flight, leaving things in the corridor and listening to the clatter of the fleeing plumbers, we pass on and then the fun begins. We ordered a room for the newlyweds, as a result, 2 separate beds, someone's nails are lying on the floor, all the furniture is upholstered, the wallpaper is glued in pieces out of color, dirty mirrors, etc. , etc.
We disassemble things, it takes about an hour, there is no plumbing) I go down to the reception to the same semi-conscious employees, they say they will send it now, ATTENTION! ! ! As a result, the plumbing was sent the day before the DEPARTURE! on the 9th day, they turned the whole bath, drilled a tile, in general, just a shed. Leaving all the worthy garbage in the bathroom, I again turned to this incompetent reception to call the cleaning lady, we waited for her for 4 hours until we reached the mat in the phone.
After spending a lot of time at the reception desk and listening to horrors from other visitors (who have cockroaches, who were settled with a view of the garbage dump, who were given one room for three with two beds, etc. , etc. ) stopped contacting them, with the thought that that in this madhouse more than a foot in my life and I do not advise you!
And so for 10 days:
Service - MINUS 5 of your five stars (read above)
Kitchen - 3 out of 5
Territory - 2 out of 5 (Very little space, you can’t lie down quietly)
Animation - 0 out of 5
Beach - 3 out of 5 (3 only across the sea, the sunbeds are all broken, the paths were not cleared of sand (and at 40 degrees not everyone can run along it) urns are brown flower pots, put one bottle there and that's it)
And it’s just a pity to write a bunch more minuses and having visited in my life hotels that were both three and four stars, most importantly, this hotel is not 5 stars, the ceiling is 3, everything is saturated with rudeness and indifference, I recommend considering any other hotel for relaxation, not for the hassle, thanks for your attention!
Translated automatically from Russian. View original
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