Old hotel, poor service

Written: 11 july 2018
Travel time: 16 — 25 june 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 3.0
Food: 3.0
Amenities: 4.0
The hotel does not pull on 5 *. The service is very weak. Almost all the staff are Central Asians (Uzbeks and Kyrgyz). The food is not of high quality. Pineapples and avocados in the dining room are sold for an additional fee (although the hotel is ultra all inclusive).
Street cats roam all over the hotel (there are a lot of them), even in the dining room, in restaurants. In the absence of people, they jump on the tables. Children coming with their parents to the dining room begin to pull, touch them, etc. , which personally brings inconvenience to me once again to drive the child and wash their hands...
There is a very pungent smell of gas in the dining room, my eyes began to mucus, which caused pain in my eyes. I complained to the chef, but no response.
Lunapark owned by the hotel is paid))), Lollydown kids club is also paid))))
Rooms are cleaned only after a call to the reception)))
I wanted to see the director of the hotel, but they told me that he is in Belek and that this is not a reason to complain to him)))
I would not recommend this hotel to anyone!!! !
Translated automatically from Russian. View original