Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
7.0
Cleanliness:
7.0
Food:
8.0
Amenities:
9.0
We rested in May 2011, almost at the very beginning of the season. I must say right away that the hotel is not without flaws, but they practically do not affect the quality of the rest. All the shortcomings described by me below are simply lost in the mass of positive things from staying at the hotel.
We arrived at the hotel at about 14:00, the keys to the room were received immediately. When we went up to the room, we found that it was simply not ready to move in. The electrical distribution panel was open, bare wires stuck out in the bathroom. True, literally in 10 minutes an electrician came and did everything (I didn’t have time to call anyone), it’s just unclear why such a rush - they could have waited an extra 10 minutes at the reception... By the way, there is free access to wireless Internet, in the evenings they called home by skype no problem.
After checking in, things were waiting for about 15 minutes. No one brought them to us - he went down, took the suitcases and brought them to the room. In general, garbage, but somehow disregard reacted.
The room turned out to be quite a nothing - a standard double. From the balcony there was a great view - to the left of the sea, right next door to the hotel (from where Wi-Fi was perfectly caught from our balcony and their evening shows were perfectly visible), and to the right there was a beautiful view of the mountains. All in all a look! Nobody was paid anything for the room.
It was not always convenient to clean up, sometimes they went to have breakfast in the morning, then to the beach, they came at 13 o’clock, and the horse didn’t roll around either. So it was about 50/50. A couple of times they simply refused to clean, because I wanted to relax, and not walk somewhere while waiting for our room to be cleaned. A dollar bill did not save - they took it away, but there was no sense.
The restaurant is very good. Cooked delicious and for every taste. However, I noticed one unpleasant fact - for a week the range has decently decreased. The first five days everything was great, and then, with the start of a mass arrival of vacationers, the level of service began to fall, small queues appeared and it became more difficult to find a free table. Sometimes it's even impossible. The staff began to struggle.
After dinner we went for a walk. The hotel itself is very beautiful, with a large green landscaped area. This allowed you to walk quietly and at the same time did not create the feeling that the hotel was crowded. It was very quiet and peaceful everywhere.
The beach is sandy with a small strip of pebbles at the entrance to the sea. At first, everything was fine there too, a heavenly place. There are few people, everyone is evenly distributed along the beach, everything was enough for everyone. But when the hotel was full, there were no more towels. Moreover, there were no problems with sunbeds and mattresses, but there were towels - that's a fact.
The bars all worked well, there are no complaints about the bartenders - although, of course, they poured sometimes according to their mood, but in general, all the good fellows.
The sea in May is quite cool - 20-22 degrees, but towards the end of our holiday it warmed up. Although it stormed a couple of times, it rained once in the morning. Let's go shopping in town.
The hotel staff almost all understand Russian to a greater or lesser extent. The exception is maids and technicians. It was useless even in English sometimes to ask for something.
About the work of the tour operator. We went from the tour operator Sunrise. Our hotel guide was Shamil. He talks very beautifully about excursions - but at the same time embellishes everything very plentifully. If anyone comes across him, keep that in mind. When asked how long to go to Pamukkale confidently answered that 4 hours. In fact, it turned out to be 7 hours there and 7 back. And only 3 hours in Pamukkale itself.
And so everywhere - keep your eyes open in general : )
In all other respects, there are no complaints against the tour operator - they have a permanent representation in the hotel, it was possible to quickly resolve any issue through them.
We arrived at the hotel at about 14:00, the keys to the room were received immediately. When we went up to the room, we found that it was simply not ready to move in. The electrical distribution panel was open, bare wires stuck out in the bathroom. True, literally in 10 minutes an electrician came and did everything (I didn’t have time to call anyone), it’s just unclear why such a rush - they could have waited an extra 10 minutes at the reception... By the way, there is free access to wireless Internet, in the evenings they called home by skype no problem.
After checking in, things were waiting for about 15 minutes. No one brought them to us - he went down, took the suitcases and brought them to the room. In general, garbage, but somehow disregard reacted.
The room turned out to be quite a nothing - a standard double. From the balcony there was a great view - to the left of the sea, right next door to the hotel (from where Wi-Fi was perfectly caught from our balcony and their evening shows were perfectly visible), and to the right there was a beautiful view of the mountains. All in all a look! Nobody was paid anything for the room.
It was not always convenient to clean up, sometimes they went to have breakfast in the morning, then to the beach, they came at 13 o’clock, and the horse didn’t roll around either. So it was about 50/50. A couple of times they simply refused to clean, because I wanted to relax, and not walk somewhere while waiting for our room to be cleaned. A dollar bill did not save - they took it away, but there was no sense.
The restaurant is very good. Cooked delicious and for every taste. However, I noticed one unpleasant fact - for a week the range has decently decreased. The first five days everything was great, and then, with the start of a mass arrival of vacationers, the level of service began to fall, small queues appeared and it became more difficult to find a free table. Sometimes it's even impossible. The staff began to struggle.
After dinner we went for a walk. The hotel itself is very beautiful, with a large green landscaped area. This allowed you to walk quietly and at the same time did not create the feeling that the hotel was crowded. It was very quiet and peaceful everywhere.
The beach is sandy with a small strip of pebbles at the entrance to the sea. At first, everything was fine there too, a heavenly place. There are few people, everyone is evenly distributed along the beach, everything was enough for everyone. But when the hotel was full, there were no more towels. Moreover, there were no problems with sunbeds and mattresses, but there were towels - that's a fact.
The bars all worked well, there are no complaints about the bartenders - although, of course, they poured sometimes according to their mood, but in general, all the good fellows.
The sea in May is quite cool - 20-22 degrees, but towards the end of our holiday it warmed up. Although it stormed a couple of times, it rained once in the morning. Let's go shopping in town.
The hotel staff almost all understand Russian to a greater or lesser extent. The exception is maids and technicians. It was useless even in English sometimes to ask for something.
About the work of the tour operator. We went from the tour operator Sunrise. Our hotel guide was Shamil. He talks very beautifully about excursions - but at the same time embellishes everything very plentifully. If anyone comes across him, keep that in mind. When asked how long to go to Pamukkale confidently answered that 4 hours. In fact, it turned out to be 7 hours there and 7 back. And only 3 hours in Pamukkale itself.
And so everywhere - keep your eyes open in general : )
In all other respects, there are no complaints against the tour operator - they have a permanent representation in the hotel, it was possible to quickly resolve any issue through them.
Translated automatically from Russian. View original
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