Sunrise Resort Hotel 5*– Reviews

TurkeySide
60
Rating 7.210
based on
60 reviews
№49 in the hotel rating Side
7.6 Rooms
7.7 Service
7.4 Cleanliness
8.4 Food
8.8 Amenities
The hotel is located on the beach, in a large green area. Built in 1993, the last renovation was carried out in the winter of 2016/17 (furniture and interior in the club rooms). The hotel offers a lot of entertainment for guests of all ages, so it is perfect for young people and families with children.More →
аватар valeriia1981
The staff speaks a little Russian, German (as stated on the site only a few speak). 1. They don’t clean well (the floors are dirty and sticky) in order to replenish the bar or bring cosmetics to the room, you need to ask. Leaving or not leaving a tip will be the same. 2. Waiters in a restaurant / bars, no one comes up, you need to run around asking and ordering, carrying a child in one hand and pushing a high chair in the other, none of the staff helped, one walked around me and went (((more than once to unfortunately it was) 3. … More ▾ The staff speaks a little Russian, German (as stated on the site only a few speak).
1. They don’t clean well (the floors are dirty and sticky) in order to replenish the bar or bring cosmetics to the room, you need to ask. Leaving or not leaving a tip will be the same.
2. Waiters in a restaurant / bars, no one comes up, you need to run around asking and ordering, carrying a child in one hand and pushing a high chair in the other, none of the staff helped, one walked around me and went (((more than once to unfortunately it was)
3. The hotel staff is not attentive to greetings (the first time you say hello, they don’t always answer, but to say Hallo, no one, you can’t see the smiles of friendliness on your face)
4. Children's table, this is a separate issue, it simply does not exist (((((You need to run around the restaurant, looking for something for the child (the staff does not understand if it is possible for the child, they just impose a portion and that's it). Although on the site The children's menu is announced, and even the time is from 12:00, but it is not there, although I have approached this question more than once.
5. An hour before the end of dinner, there is already no seafood (shrimp... ), fish does not count.
6. My parents rested for 9 days, and during these days at least 5 times they applied about the air conditioner, which either did not work or rumbled, EVEN turned off, both at night and in the early morning, no one responded to number 7203.
7. Children's animation is very weak.
In general, animation in general, they go in pairs, in the evenings they sit at tables.
(There is something to compare)
8. Spa complex, the representative advertised for us 1.5 hours of relaxation, hammam, peeling, mud mask on the face (as a result, a complete divorce, 20 min. hammam + peeling, then 15 minutes lying on the loungers in the hall, then 15 minutes massage AND EVERYTHING, as a result, a maximum of 30 minutes, the whole complex for $ 50. It turned out that there will be no masks, such a divorce in Turkish.
I hope the hotel administration will read my review, and maybe something will change for the better.
аватар ksupugacheva1801
 •  traveled 5 years ago
Rating 7.0
My wife and I stayed at this hotel in June 2019. The tour operator advertised this hotel in every possible way. We arrived at the hotel at 10 am, checked in at 13:00. The rooms are nice, but there are a lot of cosmetic nuances that do not affect the stay. The main minus - Cleaning: the first three days were perfectly cleaned. … More ▾ My wife and I stayed at this hotel in June 2019. The tour operator advertised this hotel in every possible way. We arrived at the hotel at 10 am, checked in at 13:00. The rooms are nice, but there are a lot of cosmetic nuances that do not affect the stay. The main minus - Cleaning: the first three days were perfectly cleaned. Further, every day is worse. For the entire stay, they never changed bed linen, towels were changed every other time, soap was not added when asked. In the end, the apogee of the “chic cleaning” was that one day the employee simply covered the bedspread and that’s it, but they didn’t even bother to clean up the trash. Also on the balcony we found a tuft of black hair, which "sailed" when we washed the floor on the neighboring balcony??? ? I would like to note that my wife and I are not “pampered” and we ourselves can keep the room clean, but, excuse me, why can’t you simply throw out the garbage and pour liquid soap? We do not require you to clean the carpet with a washing vacuum cleaner, just perform elementary duties. After suffering for several days, they turned to the reception, after which a whole commission came running, which began to explore every corner in the room. Damn, that just looked funny. We have rested in Turkey many times in hotels of different price categories, but we have not seen such a disregard for cleaning. A couple of times they scored or forgot, I don’t know, to replenish the mini bar. The receptionist can sometimes forget about your requests.
Perhaps these are the biggest disadvantages.
The food at the hotel is varied - veal, seafood, pp-food, grill and a lot of delicious things, by the way, we did not remain hungry. The drinks in the bar are of good quality (no one got poisoned???? ), but, as stated that there are also imported drinks, we did not notice. The sea is good, noisy, warm. Sunset in the sea - small pebbles. It is better to take sunbeds from 09:00, because then there will not be enough space. Animation from morning to night, discos, sporting events, in a word, worthy entertainment. The territory is huge, plus you can use the benefits of the neighboring Starlight Hotel. Several pools, several slides. The hotel is not bad, but you should pay great attention to cleaning and attentive attitude to customers.
аватар mila.kardonova.75
But what we chose in the hotel according to the reviews was the sea and the beach in particular, the food, and the rooms, which made us mega satisfied with the chosen sunrise hotel. They sat us down quickly, filled our suitcases and ran to the sea, the weather is 35 +))) hot during the day and normal in the evening. … More ▾ But what we chose in the hotel according to the reviews was the sea and the beach in particular, the food, and the rooms, which made us mega satisfied with the chosen sunrise hotel. They sat us down quickly, filled our suitcases and ran to the sea, the weather is 35 +))) hot during the day and normal in the evening. The sea is a wide sandy strip, further pebbles 3-6 meters shallow water and further depth, the waves were for every day. ! The water is chic, there are plenty of ice cubes on the beach! Towels are provided. In terms of nutrition, I can note above all praise, especially the chef who prepared beautiful and tasty fresh dishes, on a fish day, I liked the sea food baked trout, grilled fish, a lot of soups, especially with crab and shrimp, we appreciated it! Oriental day, I liked the wonderful pastries refined in taste and design, I am a confectioner, and I know a lot about cakes and pastries. There, in the form of the flag of Turkey and a mini with fruits, with light mousses and custards, especially the fruits were excellent, there were cherries several times, watermelons, melons, apricots, dates. For breakfast, cereals for children, yoghurts and jams, buns with tuna and sesame seeds are just super! Drinks at the bar were also made on the menu in a full range, we liked the tropical and Baileys cocktails. Also, coffee with Baileys is very tasty, and they make it in Turkish, in general, you can list more and more.....But enough about the hedgehog, I want to share with active tourists who do not sit all the time in restaurants on the beaches at the hotel, and are considering a more active holiday, so this year we first used the services of a local company to organize trips to Pamukkale and rafting, a little the fact that we didn’t overpay, the service was excellent, and we signed up at home using the online system, it’s easy to find a grand utopia, wonderful guys work there, I recommend it without prepayment. But back to the hotel and the rooms. Our room was quite average 30 meters, everything in the room was in abundance, very comfortable mattress and pillows, we slept heartily, towels were changed regularly, but the bed was changed twice during the rest, water in the mini bar, air conditioning, shower accessories, but we used our , verified. Our room was quiet overlooking the garden! Very beautiful area and view from the window! We were very pleased with the hotel and are grateful for the reviews we recommended this hotel to! I want to come back here, this is the best food, excellent, the sea is gorgeous, our trips are just super cheap and high quality!
аватар karina167250
 •  traveled 5 years ago
Rating 10.0
I stayed at the hotel at the beginning of May. The weather is excellent, despite the fact that out of 8 days one was rainy, but sunny. This hotel was offered by a travel agency. (A HUGE AND SPECIAL THANK YOU TO THE TOUR OPERATOR ANNA). Expectations and reality matched)). The territory is large, well-groomed and clean. … More ▾ I stayed at the hotel at the beginning of May. The weather is excellent, despite the fact that out of 8 days one was rainy, but sunny.
This hotel was offered by a travel agency. (A HUGE AND SPECIAL THANK YOU TO THE TOUR OPERATOR ANNA). Expectations and reality matched)).
The territory is large, well-groomed and clean. The rooms are clean and cleaned every day (no tips). )) The staff is polite, smiling (almost everyone knows Russian). The reception desk is really round the clock, populated immediately upon arrival at any time. On the day of departure, they are fed at any time of the day. (I left at 3:25, and from 1:00 the restaurant was already open) . . The food is sooo varied (in a restaurant, on the beach, in bars). Entertainment is full throughout the day (for all tastes and ages). Well done animators, they tried. The only minus....LITTLE))))) I WANT TO COME BACK HERE! THANK YOU EVERYONE FOR THIS VACATION! !
аватар tet198301
 •  traveled 6 years ago
Rating 10.0
Good afternoon, we rested as a family of 4 people, two adults and two children (14 years old and 4 years old), the hotel is very beautiful and well-groomed in this they are great fellows !! ! the food is delicious, varied, the chef and staff are great for this special thanks. Animation and entertainment on the territory of two hotels it’s super, you definitely won’t be bored, the evening performances are exciting and fun. … More ▾ Good afternoon, we rested as a family of 4 people, two adults and two children (14 years old and 4 years old), the hotel is very beautiful and well-groomed in this they are great fellows !! ! the food is delicious, varied, the chef and staff are great for this special thanks. Animation and entertainment on the territory of two hotels it’s super, you definitely won’t be bored, the evening performances are exciting and fun. We went from the Coral Travel travel agency, manager Elena, thank you very much for making our vacation unforgettable !! !
аватар savoronga
 •  traveled 6 years ago
Rating 8.0
Our stay at this hotel is coming to an end in a couple of days and we wanted to share our impressions. We chose the hotel based on the same reviews and were not mistaken. A huge area that is washed every morning. Many pools, water park, sauna, fitness center, WIFI throughout, even on the beach. And everything is included in the ticket price. … More ▾ Our stay at this hotel is coming to an end in a couple of days and we wanted to share our impressions.
We chose the hotel based on the same reviews and were not mistaken.
A huge area that is washed every morning. Many pools, water park, sauna, fitness center, WIFI throughout, even on the beach. And everything is included in the ticket price.
The check-in went quickly, without problems. We immediately left the suitcases in the storage room and went to have lunch.
While having lunch, the rooms were prepared for us.
Our room with a sea view, but silence only after 12 at night. For lovers of silence, a bungalow is a good choice. The room has air conditioning, a TV, a safe and a mini bar, which is filled every day. Chips, nuts, mineral water with and without gas, beer, cola, fanta and other drinks.
There is a lot of food and deliciously prepared. The cooks are GREAT!!!!!
And the sweets!!!! ! What delicious!
It is impossible to try everything in 10 days.
We went on excursions and the family from the other hotel was crying that they had never given fish and only apples, pears and melons from fruits. And here, 2-4 types of fish every day: baked, fried, steamed, filleted and whole. For all tastes.
And fruits: apples, pears, plums, peaches, grapes, bananas, oranges, tangerines, watermelon, melon.
And if you get hungry between breakfast, lunch and dinner, then be sure to
Find a snack, or sweets all 24 hours.
There is no time to be bored here. From 11 o'clock various entertainments, events, games begin.
Water gymnastics, water polo, archery and airgun, where the finalists receive a prize.
The husband received a bottle of wine.
Tenis, volleyball, football, basketball, live music, different competitions, parties.
The staff speaks Russian everywhere.
And in general, Russian speech is everywhere, Resting Many Moldovans, Romanians, and probably the entire former USSR.
But of course there are local vacationers as well as Germans, British.
But the staff does not make a difference between vacationers. Attentive to everyone.
I liked everything. Next year, only here.
We recommend to everyone.
There is nothing to write about shortcomings.
Many write about housekeeping.
But you have to be too picky to find fault with this. Towels are changed every day, garbage is taken out every day, and if you need a specific cleaning, just turn on the cleaning button.
Have a good holiday everyone!
We hope that our review will help someone make the right choice, just as someone else's reviews helped us.
Thanks to all the staff of the Hotel for taking care of us - vacationers!
Здесь разные игры проходят. Стрельба из лука и из ружья Вид с балкона.Басейн и море Один из многочисленных басейнов Отель
аватар lukinykh.irina
 •  traveled 6 years ago
Rating 3.0
A daughter with a four-year-old child came to the superior club, so they deceived her, put her in a creepy cramped one room!! ! They are rude, they didn’t change the number, why did we pay money for it??! ! The food is rubbish, the cleaning is rubbish, the staff of the Turkish boorish outrageously communicate. … More ▾ A daughter with a four-year-old child came to the superior club, so they deceived her, put her in a creepy cramped one room!! ! They are rude, they didn’t change the number, why did we pay money for it??! ! The food is rubbish, the cleaning is rubbish, the staff of the Turkish boorish outrageously communicate. I called the tour operator, tried to figure it out, the result is zero. Never again will I go to this old, dirty and boorish barrack!! !
аватар tanya_massage
 •  traveled 6 years ago
Rating 10.0
We chose the hotel for a long time, we were satisfied with the choice. In fact, buying one hotel, you use 2 - the territory is chic - large, green, well-groomed. The food is beyond praise - the choice is huge, everything is delicious, it did not even work up an appetite before dinner. Great performances in the evening - loved it. … More ▾ We chose the hotel for a long time, we were satisfied with the choice. In fact, buying one hotel, you use 2 - the territory is chic - large, green, well-groomed. The food is beyond praise - the choice is huge, everything is delicious, it did not even work up an appetite before dinner. Great performances in the evening - loved it. Beautiful costumes, straight show. Amphitheater one for 2 hotels. The sea is gorgeous - warm, clean, the entrance to the water is good. The room is also good - everything that was needed in it was, of course, not cleaned very well, but as I understood from a conversation with more experienced tourists, this is a problem for all Turkish hotels. I recommend this hotel to everyone
аватар carioca_love
 •  traveled 6 years ago
Rating 9.0
So! Today I am in the hotel for the 10th day. Enough impressions! It's time to share them Pros+ 1. Regularly change the mini-bar 2. Diverse, high-quality food in the main restaurant, thanks to the chef and low bow! 3. Wi-fi throughout! On all territory, even on the beach it catches perfectly) 4. We arrived at the hotel at 9-10 in the morning, while we were at breakfast, they had already prepared a room for us and settled us. … More ▾ So! Today I am in the hotel for the 10th day. Enough impressions! It's time to share them
Pros+
1. Regularly change the mini-bar
2. Diverse, high-quality food in the main restaurant, thanks to the chef and low bow!
3. Wi-fi throughout! On all territory, even on the beach it catches perfectly)
4. We arrived at the hotel at 9-10 in the morning, while we were at breakfast, they had already prepared a room for us and settled us. Although according to the rules of the hotel check-in from 14:00.
Minuses-
1. Complete indifference of the staff at the reception. I was especially surprised by the blonde with a short haircut (usually caught on her, maybe the rest of the guys are normal). On my third appeal, bring a blanket to the room, she, like in previous times, just wanted to write down the room number. But I don't need to, thank you. I put before the fact that there is no blanket and will not come in handy, as soon to leave. Do you know how she reacted? No way. "Screw everyone. "
2. A separate plus, surprisingly, is the guest relations staff. We turned to them, as they left a beach bag in a coffee shop on site. Yes, God be with her, with a bag! The only caveat - inside the bag there was a comb we needed so much (and nothing else, by the way), and so, one of the employees did not even listen to what was the matter, she just started swearing that no one was responsible and everything that was happening here - our problems, and for all problems you need to contact the reception! I conclude that it has already been swayed with constant appeals to the account of losses on the territory of the hotel. It is clear and understandable that tourists would not be interested in a bag in which even the zipper does not work, with a comb. I don’t want to think so, but most likely the staff is stealing!
Reception and guest r. they don’t get along very well with each other, call up, swear, all this with tourists! They kick tourists from each other. At the reception you will hear: for all questions, please contact the guest house r.
And on the guest r. hear that you would be just right to solve everything with the help of the reception.
This means that the hotel itself has many internal problems and, of course, they are not up to tourists.
I asked at the reception if there were any suggestions to eliminate negative impressions from the whole mess that is going on here, I was offered to complain to the guest house. Ahahaha! I scored a horseradish and decided that it would be more useful to complain here. I hope my review is helpful.
Territory:
It is, of course, a gigantic figure! Like two hotels on the same territory and that's why everything should be so cool. Well, first of all, let's subtract:
-stable
-30 tennis courts
- football field
-2 volleyball fields
-2 golf courses
You can use these fields, of course, if you bring a ball with you or buy it in the nearest store. If you ask the animators for a ball, they will certainly refuse you, with the words: we have one ball for two hotels!
Funny? I personally really!
Since the residential area is several times smaller than the declared figures, the rooms are located next to each other, so if wild noise (!!! ) bothers you until 2 am from discos and parties in neighboring hotels, then there will be no point in moving! Noise, it is noise here and in Turkey.
In previous reviews read that the area is full of biting mosquitoes. We didn't see any, maybe it depends on the season.
As for the cleanliness of the territory - there are no complaints, they are constantly cleaned, washed, cleaned.
The only thing that annoys me is the cars of technical services that run on diesel and stink : (
In the evening hours, the territory is almost not illuminated.
Room cleaning:
Usually we had no complaints, but there are minor flaws.
Well, first of all, everyday cleaning is not everyday! Although we would be quite enough once every two days. If only this time was good. Secondly, just about the quality, if you just change the towels, without even filling the beds, without adding toilet paper - this will already be considered cleaning. And the remaining dirty floor, apparently, is a cost! Therefore, 2 days without toilet paper in the room is most likely a normal practice. Perhaps such overlays occurred due to the large number of guests - after all, the season.
Basically cleaned up well. We even left tips.
Sea and beach:
The beach is large, there are enough places. Purely.
Separately, I want to talk about entering the sea. I advise you to buy special slippers for swimming, because the bottom is rocky, it is easy to hurt your feet on the stones. The entry itself is quite sharp, because the waves wash up a hole near the shore. My height is 164 cm, literally two eiders from the shore and I already have water up to my throat.
When there are no waves, the entry is softer, but there is a break in the hole, although not critical.
Perhaps that's all) If you have any questions - ask!
аватар Matilda2222
 •  traveled 6 years ago
Rating 7.0
We return to the territory of Sunrise for the second time! The first time was in January 2018 in Starlight, everything was super (it's a pity there was no animation and a warm outdoor pool)! Now we are resting on the territory of Sunrise Park, we arrived on 05/24/18 and unfortunately the hotel has disadvantages, if the hotel is not fully loaded, the staff can not cope! We live in a large three-room bungalow (3 children and 2 adults), the room is super, but they clean it for 4, the territory is still gorgeous! Cons: there are not enough sunbeds on the beach, queues in the dining rooms, there are not enough tables, the dishes are not washed well, drinks sometimes run out, the animation is rather weak, but the evening shows are very good . … More ▾ We return to the territory of Sunrise for the second time! The first time was in January 2018 in Starlight, everything was super (it's a pity there was no animation and a warm outdoor pool)! Now we are resting on the territory of Sunrise Park, we arrived on 05/24/18 and unfortunately the hotel has disadvantages, if the hotel is not fully loaded, the staff can not cope! We live in a large three-room bungalow (3 children and 2 adults), the room is super, but they clean it for 4, the territory is still gorgeous! Cons: there are not enough sunbeds on the beach, queues in the dining rooms, there are not enough tables, the dishes are not washed well, drinks sometimes run out, the animation is rather weak, but the evening shows are very good . . It's a pity, since the hotel has great opportunities and these little things lower its value!
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avatar valeriia1981
We are considering this hotel, a family with 3 children (1, 10 months, 11 years, 16 years). 1. Will they be interested in how the animation works and how? Teen club? 2. Is the buffet varied, queues/free tables? Seafood happens, as with fruit? 3. Is the beach suitable for children? Are slippers required? 4. A la carte restaurant, there are many of them, but how often and which ones are free? 5. Rooms, family type B, there is a bedroom and a living room, who was it? Are there full beds or a sofa for children? Are there slippers, bathrobe? Central air conditioning (can it be adjusted, reduced or turned off)? Thank you very much in advance, stay healthy.
3 years ago  •  5 subscribers 7 answers
avatar aleksandrn62001
6 years ago  •  4 subscribers 5 answers
avatar aleksandrn62001
Side
6 years ago  •  3 subscribers 2 answers
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Отель расположен на берегу моря, на большой зелёной территории. Построен в 1993 году, последняя реновация проведена зимой 2016/17 года (мебель и интерьер в клубных номерах). Отель предлагает массу развлечений для гостей всех возрастов, поэтому прекрасно подойдёт для молодёжи и семейного отдыха с детьми.

Location 8 км от г. Манавгат. 75 км от аэропорта Анталии.
Description of the beach Собственный песчано-галечный пляж находится рядом с отелем. Протяженность пляжа составляет 540 м.
  • 1st line
  • private beach
  • sand and pebble beach
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, магазины на территории, доставка еды и напитков в номер.

В главном ресторане сервируют завтрак, обед и ужин «шведский стол». В ресторанах с обслуживанием по меню подают блюда мексиканской, индийской, русской, японской и средиземноморской кухни, а также морепродукты. На территории отеля работают 7 баров.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • heated swimming pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • late check-out
  • currency exchange
  • payment by payment cards
  • the hotel doesn't accommodate men without women
For kids
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports В течение дня команда аниматоров организует различные мероприятия, а по вечерам устраивают шоу. В распоряжении гостей курортного отеля 17 теннисных кортов и 4 футбольных поля. Аквапарк (5 водных горок для взрослых, 6 для детей)
  • water park and slides  FREE 
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • table tennis  FREE 
  • volleyball  FREE 
  • basketball playground
  • football field
  • bicycles for rent  FREE 
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • disco club  FREE 
  • animation
  • organization of excursions
Description of rooms

Всего 504 номера в пятиэтажном здании Main Building и четырнадцати двухэтажных корпусов Club.

  • bath / shower
  • hair dryer
  •  FREE 
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi (not in all rooms)
  • balcony/terrace
The address Kızılağaç Turizm Merkezi, 07600 Manavgat - Antalya / TÜRKİYE
Phones: Tel: +90 242 748 70 10, Fax: +90 242 748 70 37, Call Center: +90 850 532 7777
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчано-галечный пляж. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол, футбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.