Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
4.0
Cleanliness:
4.0
Food:
6.0
Amenities:
4.0
The hotel was chosen by the wife. After the ridiculous offers of the travel agent, she thoroughly took up the search and chose a hotel for a couple of days. I settled on this, because at that time (June 2017) there was practically not a single bad comment. The plus points were: new hotel (beautiful design), good food, good service.
But the most important criterion was good internet. The wife contacted the administration and the guests, everyone confirmed that the Internet was good. (we needed good internet for work)
Now the review itself. I’ll make a reservation right away that I’m not too picky, so I’ll try to be as objective as possible. Arrived from Kyiv on the morning of June 27th. There were no free rooms, but we didn’t have to wait until two, we were settled at 12:30.
Now, in order, the unpleasant moments:
1. Because I had to wait for the settlement, it was time to work. But it was not there, wi-fi is connected along with the settlement. Asked at the reception to turn it on, explained the situation. They said no. then we offered to buy, there is no such option. We said that this is very important for us, because. we need to work, for which they joked to us like "why work, you came to rest? " Well, OK. As a result, they turned on one Wi-Fi on the phone. On the other through roaming worked.
2. Numbers. After 3 hours of check-in, towels were not provided. Called the reception literally 6 times. It seems that it was not an ignore, but they have problems with the processes. This is not only with us. Farther. The design of the hotel and rooms is high-tech. Therefore, the bathroom and toilet are such glass cabins (not like in China that they are completely glass, there are at least curtains there), but glass with polka dots, like in offices. That is, the silhouette is visible.
NOW IMPORTANT! If you are a young couple, you have a candy-bouquet period, you will experience the following inconveniences:
- your silhouette is visible from the room while you are sitting on the toilet. From the shower near you can see not only the silhouette
- because of the glass and leaky doors, all smells immediately go into the room. Okay, my wife and I have been together for 10 years, but if you are at the beginning of your relationship and of course you are not doing number 2, then discomfort is guaranteed.
- it is also not clear how to combine simultaneous visits to the toilet and shower, for example, to mother and son.
In short, a stupid implementation.
3. Cleaning. Remove SHRENOVO. Put a tip, don't put it - the same. They leave pillows scattered, they don't clean up the dressing tables, they didn't remove our cocktail glass, which had been sitting for 3 days. In short, only towels are changed, bedding is made and wiped. Everything.
4. Food. A controversial moment, because. The quality of food directly depends on how much you paid. But we got bored in 6 days. There was fish and meat, mussels and red fish. There were never any shrimp.
5. No animation
6. No territory
FROM THE PROS:
1. The Internet is really good. The lobby is the fastest, but the rooms are also normal.
2. The beach and the pier are also good, although you have to go. We had moments of heat up to 43, it was hard to walk. You can wait for a golf cart
3. The design is still a plus, I liked the huge wooden table on the reception floor against the backdrop of a high-tech wall. You can take great pictures. Although my wife could not take more than one cool photo of me))
In conclusion, I will say the following two things:
1. It is generally accepted that Egypt is inferior to Turkey in terms of service. I do not agree at all (according to the experience of this hotel, of course). We were in Egypt in the winter in a hotel of a similar price category, it is much better there. Although they then had trouble with tourists, maybe they tried. But I really want to return to that hotel, but not to this one. At the meeting, the guide said that Turkey is growing very much in terms of service. The guide was wrong. They stayed a year in 2010 (it can be seen in the details).
2. Still, we will continue to try to go to hotels where mostly Europeans have a rest (even better, where, moreover, Germans are managing). In this hotel, 90% of the former CIS. Why such a conclusion? Europeans know better the limits of their rights, what they are supposed to - they demand, what is not - they do not demand it. In hotels with Russian-speaking guests, hotel staff often encounter ridiculous and stupid demands from guests, so they stop being helpful and inventive in really important situations.
But the most important criterion was good internet. The wife contacted the administration and the guests, everyone confirmed that the Internet was good. (we needed good internet for work)
Now the review itself. I’ll make a reservation right away that I’m not too picky, so I’ll try to be as objective as possible. Arrived from Kyiv on the morning of June 27th. There were no free rooms, but we didn’t have to wait until two, we were settled at 12:30.
Now, in order, the unpleasant moments:
1. Because I had to wait for the settlement, it was time to work. But it was not there, wi-fi is connected along with the settlement. Asked at the reception to turn it on, explained the situation. They said no. then we offered to buy, there is no such option. We said that this is very important for us, because. we need to work, for which they joked to us like "why work, you came to rest? " Well, OK. As a result, they turned on one Wi-Fi on the phone. On the other through roaming worked.
2. Numbers. After 3 hours of check-in, towels were not provided. Called the reception literally 6 times. It seems that it was not an ignore, but they have problems with the processes. This is not only with us. Farther. The design of the hotel and rooms is high-tech. Therefore, the bathroom and toilet are such glass cabins (not like in China that they are completely glass, there are at least curtains there), but glass with polka dots, like in offices. That is, the silhouette is visible.
NOW IMPORTANT! If you are a young couple, you have a candy-bouquet period, you will experience the following inconveniences:
- your silhouette is visible from the room while you are sitting on the toilet. From the shower near you can see not only the silhouette
- because of the glass and leaky doors, all smells immediately go into the room. Okay, my wife and I have been together for 10 years, but if you are at the beginning of your relationship and of course you are not doing number 2, then discomfort is guaranteed.
- it is also not clear how to combine simultaneous visits to the toilet and shower, for example, to mother and son.
In short, a stupid implementation.
3. Cleaning. Remove SHRENOVO. Put a tip, don't put it - the same. They leave pillows scattered, they don't clean up the dressing tables, they didn't remove our cocktail glass, which had been sitting for 3 days. In short, only towels are changed, bedding is made and wiped. Everything.
4. Food. A controversial moment, because. The quality of food directly depends on how much you paid. But we got bored in 6 days. There was fish and meat, mussels and red fish. There were never any shrimp.
5. No animation
6. No territory
FROM THE PROS:
1. The Internet is really good. The lobby is the fastest, but the rooms are also normal.
2. The beach and the pier are also good, although you have to go. We had moments of heat up to 43, it was hard to walk. You can wait for a golf cart
3. The design is still a plus, I liked the huge wooden table on the reception floor against the backdrop of a high-tech wall. You can take great pictures. Although my wife could not take more than one cool photo of me))
In conclusion, I will say the following two things:
1. It is generally accepted that Egypt is inferior to Turkey in terms of service. I do not agree at all (according to the experience of this hotel, of course). We were in Egypt in the winter in a hotel of a similar price category, it is much better there. Although they then had trouble with tourists, maybe they tried. But I really want to return to that hotel, but not to this one. At the meeting, the guide said that Turkey is growing very much in terms of service. The guide was wrong. They stayed a year in 2010 (it can be seen in the details).
2. Still, we will continue to try to go to hotels where mostly Europeans have a rest (even better, where, moreover, Germans are managing). In this hotel, 90% of the former CIS. Why such a conclusion? Europeans know better the limits of their rights, what they are supposed to - they demand, what is not - they do not demand it. In hotels with Russian-speaking guests, hotel staff often encounter ridiculous and stupid demands from guests, so they stop being helpful and inventive in really important situations.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Not worth the declared 5 *
- We were in the hotel for the second time. Did not like
- The price matches the quality
- Terrible staff...
- Disappointed
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