Рука не поднимается написать "хороший отель", мама с детства учила не врать The hand does not rise to write "good hotel", my mother taught me not to lie since childhood

I’ll start with the check-in, instead of rooms in a bungalow, they settled in a konak room, this building is located outside the gates of the hotel, the rooms are small, cleaning is at zero, when checking in, dust is everywhere on the floor, on furniture, no soap, no shampoo, only body lotion, towels the baths are completely torn, the refrigerator barely cools, you are cut off from the world - even the telephones in the rooms do not work. We immediately went to the reception and asked to be relocated, to which we were told that they had a lot of work))) though Eren came up from the gastrulation and promised mountains of gold, they concluded for themselves: well done, he sings well, it’s not in vain that he receives a salary))) . And everyone told us that it turns out that the Garden room is an ordinary standard room and can be provided in any building, including outside the hotel, according to the concept of the hotel!! ! Although we clearly had numbers in the bungalow. The next day there was a meeting with the guide, where we wrote a complaint in which we stated our claims. . . As a result, we lived four days out of ten on the outskirts, and only on the fifth day we were relocated. I will not describe how we went to talk to the reception, gastrations every day and every day we were greeted with surprised faces, they say, why are you unhappy? The attitude is boorish, both at the reception and at the gastrusion, they don’t consider us here as people, no one takes the side of the tourist, just to deceive, bluff, I’ll say in Russian, they wanted to shit on us, tourists, especially from Russia. We faced such an attitude for the first time in many years. . . For a hotel like this, it's amazing. . . Problems with the settlement arose here not only with us. No one wants to solve the problem and will not, there is no cohesive work: the reception says one thing, the gastrusion portrays sympathy and rudeness, as a result, the tourist himself is a fool)) The hotel positions itself as a five-star hotel. . . Judge for yourself. In addition to the sea, they didn’t see any pluses, the beach is dirty, there are cigarette butts, stones, various garbage in the sand, sunbeds occupied in the morning at 6-7, otherwise I’m sorry. . . You will sunbathe on the sand. Umbrellas through one tattered and mended, the sea is beautiful - clean and gentle entry. RESTAURANT: crowds of people, if you come for dinner half an hour later, you will wind circles in search of a table, no one will seat you. Dishes surprised me. . . the plates are dirty, beaten off, the waiters really try to quickly clean the tables, they bring something from drinks, there are a lot of fruits. . . but. . . stone pears and spoiled plums are something. As for the dishes, I think everyone is in the know, undercooked rice in porridge, drinks - one chemistry, like Zuko, freshly squeezed juice in the morning for money, of course, powdered mashed potatoes. As for the grill. . . This is not their forte, meat dishes are dry and not at all tasty, and in principle you are unlikely to leave hungry, dessert is an amateur, they don’t know how to make it, and they don’t often indulge in oriental sweets like baklava. Yes, we don't really need them. Cleaning: do not strain waaaasche, why? And so it will do))) BAR in the lobby: in the lobby they will pour you imported drinks, sighing heavily))) but we were not refused at least, although we were there quite rarely. POOL BAR: The bad smell of this bar was just killing on the spot, the alcohol there is bullshit, and the so-called bartender mixes it up. . . In short, it must be seen)) and it is better not to drink. But we didn’t come for the sake of the bar))) I can’t say anything about children’s animation, we have an adult child and we have come out of the age of children’s clubs. But an unpleasant moment happened here: the parents left the child in the mini-club, and the child was lost. . . Thank God, everything ended well, but the fact itself. . . The child was not looked after. Again, the frightened father called for help, asked to call the police, and at the reception they made a remark to him that he should not shout and speak in raised tones. . . parents are shocked, where is there to keep track of their emotions. . . The representative of gastrulation himself yelled at the poor father, and then courted the young man who filmed all this on video so that he would delete the video. From the outside it was disgusting to watch. And they also told my father that because of people like him, they don’t like tourists from Russia, like this, eat with a ladle, dear Russian tourists)) By the way, there is no free Internet in the hotel, don’t hope for a fee. Also, about the Internet, you will be brainwashed, otherwise it would be boring. . . I was very upset by the attitude of the workers at the reception and gastrusion towards people, sheer rudeness on their part, they don’t know how to talk to people, and to be honest, they don’t consider us to be people. Before that, we rested in Turkey and left a good impression of the country, but now it has changed dramatically. The conscience does not allow this hotel to be recommended to anyone. . .