Construction site, garbage dump and rusty iron structure

Written: 11 september 2018
Travel time: 30 august — 1 september 2018
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When we got off the shuttle bus, my first question was "Where is the hotel?? ". THERE IS NO HOTEL. It's not like resting there, it's impossible to live there. Please don't choose this place.
Here is a summary of what we saw:
1. There is no food in the restaurant. For breakfast, lunch and dinner - tomatoes and fried soy sausages. Sometimes there are still heated semi-finished products from an unknown material. Fruits and cakes are out of the question - a maximum of rotten pears and GREEN tangerines plucked from the nearest tree. The plates are broken. No drinks, not even tea. Water in the cooler and a vending machine with UPI and soda. TERRIBLE UNSANITATION!! ! The dishes are dirty, the tables are not cleaned or wiped, pieces of food are scattered everywhere, the floor is never washed. If you ask for something to be removed, they make a displeased face and lazily trudge along, or pretend that they do not understand either Russian or English.

2. Recreation area: next to the pool, right on the territory (which is already tiny) there is some kind of construction going on, empty plasterboard partitions and heaps of building debris. THE POOL IS SWIMMING GARBAGE, BUGS, PLASTIC CUPS. Nobody cleans up. The slides either do not work, or they work in such a way that the child cannot move out. There is no question of a lifeguard who must monitor safety.
3. Number: we were given a bungalow, I describe it. The door doesn’t close, the furniture is shabby, everything is broken, the drawer was constantly moving forward by itself, the light didn’t work, the air conditioner didn’t work, the shower door was broken, a piece of wallpaper was torn out on the wall (they glued it after the scandal). Shampoos, gels or at least soap are not supposed to, towels are yellow. THERE IS NO CLEANING IN THE ROOM.
4. The beach was the last straw for us. THE HOTEL IS NOT ON THE FIRST LINE. Walk at least 100 meters to the beach. The road passes through a garbage heap, heaps of construction waste and some kind of desert. ON THE BEACH GARBAGE, BUGS, nothing is cleaned, there are no trash cans. The bar does not work and is a rusty structure. There are no drinks or food. There is no animation. Not even buoys. The shower does not work. There is no toilet.
The staff is arrogant, lazy and cheeky.
The only plus is that the Wi-Fi worked well in the lobby, which allowed us to contact the Pegasus Moscow office and get relocated to another hotel.
A barn for livestock is even cleaner.
Take care of your nerves, avoid this squalor.
Translated automatically from Russian. View original