Максимум 4 звёзды с большой натяжкой Maximum 4 stars with a big stretch

I have been to Turkey more than 10 times, but I see this for the first time. I've never written a negative review before, but this one is begging for it. Firstly, VonResort is a network of hotels located next to each other, thereby allowing you to freely move around the territory of other hotels in this network. It’s not worth it to follow the tour operator’s fable that only elite guests are allowed into the Elite territory. Secondly, our settlement began with the fact that we were not originally settled in our hotel. We were settled in the Golden Coast, far from being the best room, but on the first floor, with a kitchen under the windows. Smell you know what in the room. On the demand to change the number, we were told that we were also obliged to pay extra for the fact that we were settled in such a beautiful room. The next day, having slept the night to the music of the animation program, which was right in front of the windows, we went to change the room. And then about a miracle! It turned out that we were not even settled in our hotel! They really felt like fools. Everyone wears black bracelets, we wear blue ones (each hotel has its own bracelet color. Coast black, elite blue, golden beach red). With an eye roll, we were moved to our hotel. . Room 4444 does not have air conditioning. Our pleas to fix it went unheeded. The room is under the roof. The room is hot. Also, upon arrival at the room, we immediately realized that a long-haired blonde lived in the room, who broke one white cup. Guess how we figured it out? This is about cleaning. Minibar: two waters, two juice bags 0.25. This is not a 5 star level!! ! Hama staff. They see no one but the Germans. If you are Russian, Bulgarian, Ukrainian, Belarusian, then you are not interesting to them 25 times. For example: I went to the bar, ordered a cocktail, the bartender talked to the German for another 10 minutes, put the dishes in the dishwasher and then made a cocktail. In the restaurant, too, FIG who will suit you if you are not German. Towels can only be borrowed once a day, from 9 am. If you want to go to the sea at 7-8 in the morning, nobody cares. Wait until 9am for the towel station to open. You can take them once a day. That is, there is no such option that you took one in the morning, after dinner you wanted to change them. No one will give you new ones. Poor choice of food in the restaurant. From meat: chicken pieces and lamb cutlets, very overcooked. Almost to ashes. From fruits: green tangerines, green plums, bananas, apples. From drinks: tea, local wine and cola diluted with water, sprite and yupi. The beach is one for three hotels. In terms of workload, it resembles Yalta at the height of the season. Of the benefits: there are many seals on the territory and a large territory. I don't recommend anyone to go here. And the tour operators who send guests here: have a conscience!