3 star hotel

Written: 15 july 2018
Travel time: 1 — 12 july 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 3.0
Food: 4.0
Amenities: 6.0
We bought a ticket for 4 adults and 2 children (a girl 2 years old, a boy 8 years old) cost about 500.000 rubles. Were not satisfied, but everything is in order.
the adventure began with the arrival, we were brought to the main building, which is located near the mini waterfall. We arrived at 7:00 at the reception, they tell us the rooms are ready near the sea, check in, here are the tags on your hand, here you are, he will be lucky, OK. Let's go to another reception (which is elite Green Glass) they tell us what current numbers at 14:00 there is no reserve (even for money) with bulging eyes explain that you are such awesome guests that in figs they were not given here until 14:00 (and tags they attached the wrong ones to you) you throw things where you want to us in FIG (there is not even a storage room). Okay, let's go eat, eat all the sleepy ones, especially the children. We approached 2 times (10:00) at the reception they sent us again on a long journey. We sort out the suitcases among the reception and take them
we go to change into the toilet because we don’t know where and no one tells us to the spa (toilets are a separate issue THEY ALL STINK WITH SANIE AND SHIT although they are clean and the smell spreads to the reception and lobby and bar and IT WAS EVERYWHERE AND THE WHOLE VACATION) we change clothes and went on the slides (the only thing I liked) varied and for all ages. 12:00 we begin to swear at the reception (it only became obscenities) at the allotment in the ilit building for 2 families 1 room okay, room 4242 will do. the main building turns out to be all rooms from 1000 to 2000 (6 floors) we are looking for no one knows where 4000 rooms begin (fortunately we found a Russian-speaking girl, she sent us to the neighboring building through the relax pool ok we went there 2 entrances in each with 2 elevators barely found our elevator and our floor (elevators run strictly on floors with numbers for example the first from 4121 to 4231, etc. ) The rooms are good, divided into two zones by a partition, Sony TV, Russian channels, starting from channel 142, usb does not work. The same food is repeated day after day, the same location changes, in our elite there were more fruits in the general restaurant there was more variety and children's cuisine, the quality of food also changed every other day eating (fish from the sea) from 12:00 to 15:00 very tasty guzlyame on the street near the main bar to the right. there was also a shawarma bar upstairs (for 2 weeks, veal and chicken were served once) there were KFS wings and potatoes. The coffee bar was open from 16:00 to 20:00 (very tasty coffee with ice cream). further adventures continued for the whole vacation, the employees of the travel agency (ANEX TOUR) never approached us, we ourselves found out when and where we should go (the joke even came to the presentation room of the operator, they also sent us there). The territory is large but stupid there is a mini zoo (chickens, guinea fowl, geese, turkeys) during the day they walk around the territory where two-story bungalows stink and sound cannot be conveyed. there are all wild cats (they bite, they eat from human plates in a restaurant, local flavor, so to speak) After 6 days, everyone got very sick, they were very sick, etc. , the children started successors, adults every day who were sick and did not leave the room (for 20 years, how many we go to Turland and other countries This is the first time even with kids. prices in shops are very high not far (200 meters) from the hotel there is a cool market where everything is 5 times cheaper (slippers 3 pairs $ 20, magnets 10 pieces $ 5, etc. ). The rooms are cleaned badly (they don’t wash the floor, don’t change the towels, etc. , there’s no need to even give a tip). In the spa, the small hammam pool does not work and will not work (massage is cheap instead of 100 dollars 40 bucks big discounts). A separate story with animators for children to them for all children PO FIG that at the disco at 20:30 (they don’t follow the little ones, but the big ones crowd themselves anyway) in the same day. once"
Translated automatically from Russian. View original