Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
1.0
Cleanliness:
3.0
Food:
1.0
Amenities:
7.0
The rooms in the hotel look good enough, but the photos do not correspond to reality. The Great Fortune Hotel has a very good photographer. The pool is tiny. View from the windows of the room to the wall.
On the first day we got stuck in the elevator - the doors opened between floors.
Hotel service is a disaster. Especially cleaning. Shampoos and gels used by other visitors were waiting for us in the bathroom upon check-in. There was a tuft of pubic hair in the sponges. There were not enough towels and cups for all the people. There was no drinking water in the room. The floor was poorly vacuumed, there was small debris on the floor. After we asked the maid to replace the shampoos used by other people, the maid Anna did not apologize for the poor cleaning of the room and slammed the door.
We had breakfast included. But we never ate at the hotel. On the buffet table lay only dried sausage and vegetables.
On the first day we got stuck in the elevator - the doors opened between floors.
Hotel service is a disaster. Especially cleaning. Shampoos and gels used by other visitors were waiting for us in the bathroom upon check-in. There was a tuft of pubic hair in the sponges. There were not enough towels and cups for all the people. There was no drinking water in the room. The floor was poorly vacuumed, there was small debris on the floor. After we asked the maid to replace the shampoos used by other people, the maid Anna did not apologize for the poor cleaning of the room and slammed the door.
We had breakfast included. But we never ate at the hotel. On the buffet table lay only dried sausage and vegetables.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Terrible service
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