Rudeness goes off scale already at the moment when you are trying to find out about the conditions of accommodation

Written: 5 june 2018
Travel time: 5 june 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
I wanted to know about the possibilities of accommodation with two children. I was immediately attacked, why I am calling and I do not know the exact date when I want to come. I say: I am interested in July-August, what are the available rooms for 10-14 days. They answer me in an orderly tone, they say, come now, while there are no people, and in July - ha ha ha, dreaming! The young lady did not want to look at all what options and dates were (I wonder how I can know what and when they have free? Is it so difficult to see the schedule ??? ) I ask, are there really no numbers at all? He says there is a 4-seater, from July 1. I answer that I would like a 3-seater, because. the baby is a year old, she sleeps with us, we will not put her on a separate bed. In response, in a raised and annoyed tone, that it is not profitable for her to sell a 3-bed room, and she doesn’t care, we have to take a 4-bed room, and she doesn’t care that we don’t need a fourth bed . . At the same time, I say that on July 1 we can’t , at least from 3. Answers that she has a free number from July 1, and she is not going to sell it to us from July 3. Names a price. I say: other prices are indicated on the site (on all sites where this database is located, prices for 2018 are indicated). I ask if she talks like that with all clients - she said, only with people like me who ask questions, especially about prices. Then there was swearing, and that she was not interested in what and where it was indicated, and in general we had nothing more to talk about! Hangs up. . .
P. S. I never cease to wonder why Ukrainian hospitality allows itself rudeness, ignorance, an extremely low level of culture and human conditions, selling rooms for a thousand hryvnias a day (without food! )? Can such a cost also be justified by the wording "cheap vacation"? I don't think it's cheap. . .
Translated automatically from Russian. View original
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