The sea is a huge plus, the management is a huge minus

Written: 29 august 2012
Travel time: 18 — 26 august 2012
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 2.0
Food: 8.0
Amenities: 8.0
We rented two "Premium" rooms, designed for 4 people. I'll start with the pluses:
1) This is of course the fact that the base is located on the shores of a beautiful sea!!!
2) Beautiful area
3)canopies on the beach
4) Sea view from the veranda
5) Near the market (5 minutes), on the territory of the cafe, where there is a very tasty salad of the "Poor Italian Fisherman". There are also cafes nearby, in general, if you don’t cook yourself, then there is where to eat.
This is probably all the pluses
Now the cons:
1) Our rooms were very small, when the sofas were laid out, it was impossible to pass at all. It's good that the weather was great and we only slept in the room with two kids (2.10 and 1 year old).
2) In the description of the room it was written that there was an electric kettle, instead there was an ordinary kettle, you will agree with the small ones it is inconvenient to run to the kitchen and heat the kettle.

3) Broken TV - or rather, it worked, BUT apparently the main remote control was with someone else, since the TV switched itself, turned up and down the sound, etc. We didn’t really need it, but the fact remains.
4) A broken handle in the toilet, it just fell out when they tried to open the door to the toilet.
5) A very cramped verandochka, it is not realistic for large people to fit.
6) Sleeping guards. My husband had to go home to work and he left in the morning, in the evening they didn’t warn the guards (this is our fault, of course), but when I went out to accompany my husband to the car, a flock of dogs attacked us, we stood like that for about 20 minutes and none of the guards came out. As a result, the husband made his way to the car and left. And the guards continued to sleep. And when we were already driving home, we warned the guards in advance. to the gate, then the guard came out.
7) Dogs steal shoes at night. Therefore, do not leave shoes on the veranda.
8) The most important minus is the dirty beach. The algae were thrown out when we arrived, so they were lying. Every morning we went to the market and EVERYWHERE, even where it seemed abandoned bases, there were uncles with a rake and collected these algae in a pile. The girl who supposedly I cleaned the beach, walked, collected garbage along the path above the fence, and didn’t even go further towards the sea and sheds. There were a lot of cigarette butts, GLASS, corn heads, bottles, disposable cups. bases.
9) Sheds are always occupied by vacationers from other bases
10) The indifference of the management and staff. On the first day of our arrival, when we saw the shortcomings of the room, we turned to the staff. Regarding the pen, the answer was yes, we know !!! ! to do for 25 UAH, and my children nailed their fingers with this door. As for the TV, and this is the case for everyone, it just jumps)))). twice a day. We asked the girl who "cleans" the beach about algae, the management told us not to touch them yet.

In general, I got the impression that the base was ennobled, money was invested, and then nothing needs to be done. , next year at the end of August we will come again, but not to this base and I will not advise it to anyone. I hope the management will pay attention to all the shortcomings.
Translated automatically from Russian. View original