Кошмар в квартале + (отмороженый персонал) Nightmare in the Block + (frostbitten staff)

Good afternoon! Pre-booking a room, specifying all the amenities, paying a deposit, we encountered HORROR! We arrived at the hotel on 07/07/2016 at 20.30, the guard gave the key and we went up to the room, and there..... I have not seen so many spiders and cobwebs, the balcony is generally sheathed with cobwebs and spiders. The child was scared. They understood that they would have to forget about sleep. A sofa made of Zama leather does not smooth out, and sleeping on such a sofa is like in a sauna. As a result, the three of us slept on a double bed. It would be nice if the child was small, otherwise 9 years old. In general, it was very convenient. I wanted to lay things out, there was dirt in the chest of drawers, either some kind of cereal, or poison, in the end I came to rest, and not to wave a rag. In the morning, when I expressed everything to the administrator, I was again shocked, I had never seen such a frostbitten look, even if the maid had been driven to clean up, but no, she was sitting and talking some kind of nonsense. We ended up moving to another hotel. I do not recommend the hotel Kvartal +!!!! !