Вай-фай не работает как надо, персонал под вопросом WiFi not working properly, staff questionable

We were with elderly parents and children 4 and 5 years old.
The food is normal for both children and adults, if without pretensions to a restaurant and buffet in Turkey.
On isolation everything is correct - absent in the rooms.
Animator Vitaly, if there is no Diana, then he works carelessly. And animation is required, since you can’t swim in the pool, and there were jellyfish in the sea.
Svetlana tried to convince her to pay extra money for a 5-year-old child. But before paying, I clarified everything that children 4 and 5 years old are free of charge, they answered yes. I counted, as in the whole world, that if age is indicated, then this is inclusive, but knowing our country, I also asked again. Then they also wanted to add adult food to it, although at some times I only drank water for lunch - girls give water in a cafe without restrictions, thank you. According to Svetlana, the minus is big. Angelica - only positive emotions (shifter at the reception).

And the last moment: we arrived earlier, lunch was not included - we paid, ordered more. 4 (four adults) and two children also left in the morning. They asked the children for juice or something else like a dry ration, since none of the six of us would have lunch, they asked for two days in advance - they didn’t give it, they saved it.
It is hard to recommend such a holiday and relationship to someone.
I hope the managers look and make a conclusion if they want to meet the European level.