The place is good, the service is not very good

Written: 12 august 2015
Travel time: 20 — 25 july 2015
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 4.0
Food: 4.0
Amenities: 6.0
It should be noted at once that in those places (Chyhyryn, Kholodny Yar) the choice of hotels is very small. And the First Border in the photos differed favorably from the others: brand new stylish wooden houses, restaurant, swimming pool, around - pine trees. And, of course, a convenient location for traveling in the Cold Yar.
During the check-in, it turned out that our room has a common veranda with a neighbor (this was not mentioned on the website or when booking). from under vodka, sour fruits and vegetables on the table with a characteristic odor and insects.
Our room at check-in was not cleaned, however, then cleaned daily, not perfect, but it was noticeable. Our room was located above the restaurant and we had cockroaches running around, like others - I do not know.
The cuisine is frankly weak, the best dishes are mashed potatoes and potatoes.
For three days in a row she asked for an iron - and did not ask.
So, built well, modern, and still work and work on the service.
Translated automatically from Ukrainian. View original