полное налюбилово complete nalyubilovo

I ordered (for my mother) over the phone a junior suite, 1-bed, 1-room. . When ordering, they were guided by the office. the site of the sanatorium, in a conversation they asked MULTIPLE TIMES: does the information on the site correspond to reality? answer: YES! we arrived, quickly issued a ticket, but when paying we did not receive any documents, neither a cashier's check, nor a cash receipt, well, okay, we went to building number 4, to the room. . And there. . . 2-bed 1-room suite, in which the shower was --- a faucet on the washbasin without even a hint of a bracket, or a place for attaching the hose with a shower on the wall, about a tray or a bath, we are not talking at all. . . all on the floor in the toilet. . . furniture, repair, room furnishings - late 80s, early 90s. . We go to the duty officer on the floor -: YOU are not mistaken? is it a single junior suite?? She, I don’t know what, go to those who gave you a ticket - to the reception. . . We come back - my mother is 75 years old, she moves hard. . . My question is, what kind of number did you give? - we all have them, we will not accommodate anyone! So why is there no photo and information on the site about such a "junior suite" ?? - "We don't know what's on the site"!!!!! THIS WAS THE FINISH!! Give us back the money, we will not move in! ! - write a statement and GO SIGN it to the director, in another building !! In general, the circus with the return of money took another hour of our time. . .