Hetman as he is

Written: 4 january 2012
Travel time: 31 december 2011 — 2 january 2012
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 7.0
Cleanliness: 6.0
Food: 5.0
Amenities: 6.0
Good day! I am adding my review, because. I think that there should be enough opinions to make the picture more objective. I must say right away that I am not one of the particularly corrosive "auditors" and I do not like to erect falsehoods. So everything that is written here is true.
So, we celebrated NY 2012 with a company in Kamenets, stopped in Hetman, and celebrated at the Pid Brahma. Now the facts. The interior of the hotel is really colorful and creates a pleasant atmosphere. The staff is friendly. Questions remain about comfort. They paid 580 UAH. for a standard room on the third and second floors. The rooms are interesting, stylishly decorated, but I will list the shortcomings that we felt.
1. It was chilly in the rooms (I’m not freezing), the batteries are a little warm, there is a sobering station in the corridors (they are practically not heated), while it’s about zero outside. In short, they save on heat. They turned on the air conditioner.

2. In our room, the TV showed 3 channels, the rest - snow. He asked me to fix something by the evening, in the evening they apologized, they said there was no one to fix it.
3. In the evening before the new year, we went to the shower, the water does not flow, as a result, we were opened the presidential suite on the ground floor and 6 people ran along the cold corridors with bath accessories in their hands)
4. The next morning the water appeared. In the shower cubicle, the watering can is fixed to the wall tightly and does not move, you can’t remove it either, as a result, every time we took a shower, we also did exercises, arching and substituting different parts of the body under the stream of water)
5. In the bathroom itself, it’s dark like in the basement, one ceiling lamp is high on the ceiling, and there is a light bulb by the mirror.
6. It is not clear why there are three trampled rugs on the floor, they look very tortured.
7. They gave a bunch of towels, but it was unpleasant to wipe yourself with them, they were very old and rude (I'm not a sissy))
Now about the restaurant. The breakfasts included in the price do not stand up to scrutiny, well, maybe scrambled eggs with bacon (bacon) is in order, the rest is laughter. They ate there for lunch, and 2 types of borscht, and potato pancakes, and hominy. Very simple, unpretentious and not very tasty. They bring borscht like a kitten, not enough) There are no matches in the restaurant, alcohol too, in general, with us a large company ran to the store for vodka) In the evening you need to tell what time you will have breakfast, you just cannot come and get breakfast, while all day they call the room and ask you to tell me when you will still have breakfast, like in the army)
The hotel itself is located as conveniently as possible, it's nice, but the neighboring building on the right - like during the war in Stalingrad (who saw the footage of the chronicle). We were told that they bought it a couple of years ago, but do nothing. As a result, if you approach the Hetman, on which 4 proudly shine! stars, then you look directly at this ruin)

So, I’ll say right away that these minor troubles didn’t spoil our mood at all, because. our company was very cheerful, and the mood to celebrate was excellent. However, to be honest, the Hetman Hotel was not impressive, although we paid more than usual, due to New Year's prices. In this hotel you will not be lost, that's for sure, but don't rely on good, by modern standards, service. Probably, one should still give preference to newly built hotels, such as 7 Days or Cleopatra, for example. We'll do that next time. Have a nice rest everyone, and we are moving on)
Translated automatically from Russian. View original