What happened to the service?

Written: 8 september 2018
Travel time: 2 — 8 september 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 1.0
Cleanliness: 8.0
Food: 5.0
Amenities: 8.0
We love Goodzone very much, very much. Came here for the 3rd time this year. Clean as always, Great beach, BUT what happened to the staff? Of course, the month of September, the end of the season, we all understand. Although this is not a reason for rudeness. The lady at the reception is very rude. The restaurant does not have 30% of the dishes, a crowd of waiters is idle, and we are waiting for an elementary order for 20 minutes. The closed hall of the restaurant was turned into a utility room. The restaurant administrator in a blanket lies on the sofa in the hall, the tables are littered with papers, computers, wires, cigarettes, cosmetic bags and other personal belongings of the Staff.
Well, in general, we left with a spoiled impression, although I really want to believe that next year everything will be fine : )
Translated automatically from Russian. View original