I do not advise you to relax and communicate with the owner here

Written: 5 august 2025
Travel time: 21 — 31 july 2025
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
This hotel was booked on June 1 (there is a good rating at the Bucking and I therefore “commanded”, but in fact it substitutes reviews from his people, and asks the rest to cancel the reservation) for 10 days-J 21 to July 31. Almost immediately, the owner called the owner Andrei and said that I chose the wrong number on 2 adults and a child of 9 years old (although I pointed out in the Buking), offered a number with an additional bed and, naturally, more expensive (this is the 1st catch of this rogue). The second trick of this Khmyr was a request to cancel the reservation under the sauce, and so we will agree on why to feed the undovered. But the price did not decrease for some reason, but increased. After that, I canceled the reservation (this is my mistake), I was sent photos of my future number.
During June and July, we corresponded and called up with a grief of the host, from me there was a request to move our vacation one day ago, but Andrei asked not to do this, so he already took all the numbers before me and after me went to the meeting and left everything as it is. On the day of the train, 2 hours before leaving the house, this clown called and with great regret said that he had broken the boiler (this is 3 tricks of this goat) and there is no water and that we would look for new housing for ourselves. In an emergency man, traveling on a bus with things to the station had to book a new housing, which was very difficult in 1 day and in the midst of the season, and for a large amount. In addition, having arrived at the place, I had to spend money on a taxi, as it was far away, and in the original version it was necessary to just cross the road.
We arrived on Monday, and the guests left on Saturday at the hotel, and on Sunday day the room was idle and then it turned out that Andrei simply handed over our number more extensively to other people, and just “threw us”, composing a fairy tale about the broken boiler, this fable was no longer new and rareded to trusting customers more than once (judging by the reviews). He spits on them, does not adhere to any agreements (during the last conversation, he said that we have no agreements, so he does not owe anything to anyone, and he does not mean anything to the oral agreement) and does the same as a rare vile animal, I do not advise you to have any business with him, by the way, it is 5 minutes. I took us from this moron with a good rest and adequate hotels!
Translated automatically from Russian. View original