Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
5.0
Cleanliness:
2.0
Good afternoon!
Rested in the restaurant and hotel complex 03/08/2015. Most of all, I was struck by the rudeness of the staff. Despite the fact that they rented the most expensive cottage, the attitude was simply disgusting. Be prepared for the fact that only people in mink coats and sandals are served here (in March), that is, the staff determines the level of prosperity "by eye" and, based on this, decides whether to serve or not.
When you try to have dinner in a restaurant, willingly leave a tidy sum - waiting for coffee / tea for 25 minutes, hot did not wait at all. As the most uninvited guests, they sat on the veranda (again, in March). Many guests were comfortably wrapped in blankets, but they were not found for us, arguing that it was not the season, they say.
We made futile attempts to order at least tea in the room....we remember the answer of the boorish administrator to this day - "Well, of course you can order tea in the room, but no one will carry it to you... " Like the homeless and beggars, they ran to the gas station for tea, and carried him to the house....I could not think that I would be so happy with tea from a bag, because the nearest restaurant in Kyiv (100-150 km. )
The only pleasant people in this, so to speak, restaurant and hotel complex were the groom and the security guard.
An optimistic outlook on life and pleasant company allowed us to treat this with humor. However, needless to say, how unpleasant it was for our men, who wholeheartedly wanted to make us a surprise holiday...
Rested in the restaurant and hotel complex 03/08/2015. Most of all, I was struck by the rudeness of the staff. Despite the fact that they rented the most expensive cottage, the attitude was simply disgusting. Be prepared for the fact that only people in mink coats and sandals are served here (in March), that is, the staff determines the level of prosperity "by eye" and, based on this, decides whether to serve or not.
When you try to have dinner in a restaurant, willingly leave a tidy sum - waiting for coffee / tea for 25 minutes, hot did not wait at all. As the most uninvited guests, they sat on the veranda (again, in March). Many guests were comfortably wrapped in blankets, but they were not found for us, arguing that it was not the season, they say.
We made futile attempts to order at least tea in the room....we remember the answer of the boorish administrator to this day - "Well, of course you can order tea in the room, but no one will carry it to you... " Like the homeless and beggars, they ran to the gas station for tea, and carried him to the house....I could not think that I would be so happy with tea from a bag, because the nearest restaurant in Kyiv (100-150 km. )
The only pleasant people in this, so to speak, restaurant and hotel complex were the groom and the security guard.
An optimistic outlook on life and pleasant company allowed us to treat this with humor. However, needless to say, how unpleasant it was for our men, who wholeheartedly wanted to make us a surprise holiday...
Translated automatically from Russian. View original
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