Very dissatisfied

Written: 13 april 2019
Travel time: 12 — 13 april 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 3.0
Food: 1.0
Amenities: 1.0
We found a hotel on booking, we didn’t book it on purpose, since everything is always beautiful in the photo, but in reality it’s bad, we decided not to risk it, agreed on a room, but while we were getting there, our room was handed over to someone, and we were offered what was left, though they made a discount of UAH 100 and thanks for that, uh. The room was 2 times smaller, in order not to stay on the street at night, I had to stay, later it turned out that the TV was not working, it was the only thing we stayed for))) they called my aunt from the basement reception. She clapped the remote control and said that something incomprehensible had happened and promised to call the master tomorrow, but this did not save us, she shrugged her hands, said that it was the 21st century on the street and we would find something to do, there are phones in the end and left (I suspect that they have had a telly for a long time just for the sake of appearance) are really very dissatisfied. On the street on April 19, it was cold.
Of the minuses:
1. it's cold in the room

2. the bed is hard, creaky
3. TV not working
4. places are few
5. when opening the door, the ceiling slammed all the time
6. if you do not close the curtains, then passers-by could safely look into the windows, since the hotel is located in the basement
7. toilet lid kept falling off
8. The hotel was full of boozy youths all night long.
From the pros:
1 friendly administrator
2. there is wi-fi
3. very strong pressure of hot water.
Translated automatically from Russian. View original
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