Your rating of this hotel:
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Hotel ratings by criteria:
Rooms:
5.0
Service:
1.0
Cleanliness:
5.0
Food:
1.0
Amenities:
5.0
First time writing a review. . . 02.07. 2016 played a wedding in Sofievsky Posad.
I want to express my "thank you" for spoiling the mood on our wedding day! First of all, the manager Elena, who incorrectly calculated the menu, and on the wedding day confronted us with the fact that we need to pay more than 2000, because the computer incorrectly deduced the total amount. Moreover, we signed and approved the menu a month before the wedding, and during this time it was possible to inform us of an error. We refused to pay extra, as it is not our fault that the staff is not attentive, and we were told during the feast that half of the hot dishes were removed from the menu. In the end, instead of relaxing and enjoying the holiday, we ran and found out everything. We came to the conclusion with Elena that this is her mistake and she herself must deal with this. We went on to rest. After they took out the hot dishes, I realized that we were still weighed down, the menu was cut and not for 2000. Half of the guests did not even try hot dishes, since there were few of them, and we ordered quite a lot of them. By the way, the stuffed pike was expired. On the tables, I did not see all the 40.000 UAH (for 50 people) that we paid and 1.200 g per person. The guests also complained to me about Igor (I don’t know who he is, the administrator or the security guard), who was rude to everyone when the guests smoked near the gazebo, and that “let’s talk on the phone faster, I’m closing the doors to the hall here. ” Politeness 0. The sediment remained not very pleasant. I won't advise "Sofievsky Posad" to anyone, and our guests said that they would never come to you either. Sofievsky Posad itself attracts only with a beautiful hall and territory, but not like the kitchen and attitude towards guests. My husband and I had no doubts about JV before we got married. And after it was held there, they were very disappointed. Thanks only to our presenter who cheered everyone up and let us forget about the unpleasant.
I want to express my "thank you" for spoiling the mood on our wedding day! First of all, the manager Elena, who incorrectly calculated the menu, and on the wedding day confronted us with the fact that we need to pay more than 2000, because the computer incorrectly deduced the total amount. Moreover, we signed and approved the menu a month before the wedding, and during this time it was possible to inform us of an error. We refused to pay extra, as it is not our fault that the staff is not attentive, and we were told during the feast that half of the hot dishes were removed from the menu. In the end, instead of relaxing and enjoying the holiday, we ran and found out everything. We came to the conclusion with Elena that this is her mistake and she herself must deal with this. We went on to rest. After they took out the hot dishes, I realized that we were still weighed down, the menu was cut and not for 2000. Half of the guests did not even try hot dishes, since there were few of them, and we ordered quite a lot of them. By the way, the stuffed pike was expired. On the tables, I did not see all the 40.000 UAH (for 50 people) that we paid and 1.200 g per person. The guests also complained to me about Igor (I don’t know who he is, the administrator or the security guard), who was rude to everyone when the guests smoked near the gazebo, and that “let’s talk on the phone faster, I’m closing the doors to the hall here. ” Politeness 0. The sediment remained not very pleasant. I won't advise "Sofievsky Posad" to anyone, and our guests said that they would never come to you either. Sofievsky Posad itself attracts only with a beautiful hall and territory, but not like the kitchen and attitude towards guests. My husband and I had no doubts about JV before we got married. And after it was held there, they were very disappointed. Thanks only to our presenter who cheered everyone up and let us forget about the unpleasant.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- A relatively good hotel, BUT with a management of the 1980s of the Soviet Union!
- I am for justice
- The hotel is good, I liked it very much
- The hotel is wonderful, the staff is great.
- I want to express my "thank you" for spoiling the mood on our wedding day!
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