Did not like

Written: 14 july 2015
Travel time: 11 july 2015
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
I will try to objectively describe this recreation center. I consider myself not very demanding tourists, but I want to get proper service for my money. I have never been to Kirillovka before, I compare the rest there with the Crimea and Berdyansk. Objectively understanding that even in Tunisia cannot be equated with rest, not to mention Turkey with its service. rnI’ll make a reservation right away that the rest didn’t work out for us and after settling in 3 hours we left. rnTerritory. You can see right away that people are working. . . clean, flower beds, trees. A plus for sure. rnNumber. We rented a two-room suite for 900 UAH per day. The external picture is very pleased. Everything corresponds to the photo on the sites, and it seems to be not bad. BUT. . . having paid for three days, the settlement began. . . when I took off my shoes and walked barefoot on the floor, I was very unpleasantly surprised that the floor was covered in sand and no one bothered to wipe the floor with a damp cloth before settling in! At most, the broom that stood in the corner of the bathroom was waved a couple of times. Frankly, I don’t understand why it’s impossible to do wet cleaning between the check-in of different guests, at least for hygiene reasons. rnFor the older child, it was planned to sleep on a chair-bed, when I laid it out I was “delighted” with torn upholstery and protruding foam rubber (and it is obvious that it was an old chair that was given a new life by constriction) and at the same time inside the chair there was such a “pigsty” fromcrumbs, seeds and sand. Again, a question? It was difficult at least once to vacuum inside the chair, especially since the chair is obviously used for sleeping. rnbathroom. Again, at first glance, everything is OK. Clean and everything is there. But. . . The first is, of course, water. She is technical. and stinks HORRIBLE. Here I won’t particularly find fault with the owners of the base, because this is the situation at most Kirillovka bases, as I understand it. Although I think that it would be possible to install a filter at the entrance to the database. Shower cubicle - it was not possible to use the doors, they constantly flew off and if you insert the guide rollers, they wedged! The shower head - not only is there not much pressure, but it is still so slagged that the water flowed barely and in absolutely chaotic directions. There is mold in the corners of the booth (unfortunately, I have not seen it only in showers in 5 * hotels, and even then... ) - you need to fight! And what else was not pleasant was the rusty, plaque-covered faucets! Gentlemen, a Chinese faucet, an analogue of what you have installed on the market, costs 300-500 UAH, is it really difficult to make a replacement once a year? Horace or Hansgrohe would have been fine. With a room rate of 900 UAH per night, I don't think it's a huge expense! rnFood. Here is the biggest surprise waiting for us in this particular issue. When booking I was told that there is a cafe on site. But as it turned out, the cafe does not belong to the base except territorially, and the following answer was received to the administrator's question - there is no idea that we are renting a cafe there. In order not to describe the cafe, I will simply compare it with the station eateries with the same cleanliness and service. . . Darkness. Yes, there is a communal kitchen at the base (which at the time of the visit was in a terrible state due to dirt). Cooking on it is not only not pleasant - it is dangerous! In my opinion, such places should be cleaned every hour like a toilet in McDonald's. I don’t want to describe everything, just darkness and that’s it. For comparison, a year ago they rested in Berdyansk base "Birch" - a budget vacation compared to the "Gold Coast", but there was food, though soviet, but CLEAN! Why am I citing this comparison, but simply so that the reader of my review does not think that we are spoiled and in vain we slander this BO. A good cafe is located at the Dikanka base, but you need to walk along the beach through 5 camp sites.... In general, if you already rent out non-budget rooms, then you still need to think about food, and if you rent out your cafe, then somehow agree that they would not spoil the impression of the base. rnBeach. The beach is clean and no cigarette butts were seen. Shadow areas are small. There are several mushroom umbrellas and shade under the walls of the cafe. There is something to work on. But there is a swing for children - the kids were pleased. rnStaff. We did not quarrel and did not raise our voice, but calmly approached and explained that we were not satisfied with such a vacation due to the lack of a normal food structure, since we arrived with children (1.5 and 7 years old). To which they answered us, literally: "this is not a good reason, come up with something else" and it was immediately in a raised voice. In general, the result is this, we were not returned the money for the first day and they did not let us live for this day and put us out with two children. If we had stayed for these "legitimate" days, then we would not have been returned the rest of the money. Therefore, I had to donate 900 UAH. rnrnConclusion - I won't write anything, draw your own conclusions, if someone likes such a vacation, then the Gold Coast is a good option. For my family, the choice is obvious - not a foot more. Swindlers and boors. P. S. And yes, in support of what has been said, there are photos taken on a mobile
Translated automatically from Russian. View original