Гнилая конфетка в красивой обвертке Rotten candy in a beautiful wrapper

Dear administration, put things in order and don’t deceive people! In general, in order, since I can’t travel abroad with a baby at the moment, I have to be content with local resorts. I chose a hotel for a long time, and according to reviews from friends and blah blah on the Internet, I liked the Dolphin Hotel. I studied the categories of rooms very carefully, for me it was important that it was not noisy, spacious, and naturally clean. I settled on a standard 1 room. I called the hotel for the millionth time and, expressing my wishes, we booked a room. arrived, placed quickly, with the words you have a child, we will not keep you waiting. everything is so cute and wonderful. beautiful area, clean at first glance. Don't count on someone to help you get things across. the girls themselves, themselves. showed the direction of our number and we went in search of him, of course, no one accompanied. I open the door and then the shock. What's this? Standard 1 or a small barn? where is the promised 22 sq. . m side view of the sea and everything that I carefully studied on the photo and video of the dolphin website ? ? a question for the girls at the reception, are you sure that this is the number of the category that I ordered? is the bread fresh? And you answer - I had no way to find out when the bread was brought. This is approximately the answer I was told by a nice blonde at the reception - during my work I did not have the opportunity to study and see all the categories of rooms. shock. you are directly related to the implementation of rooms, how do you not know? in general there are no others free, a pleasant stay. and I returned to a chic room with the color of the walls of a dead dolphin and the size of a bird's nest. Superficial cleanliness, washed linen, no towels. used napkins behind the bed, centimeter-high dust under the wardrobe, rusty plumbing and, of course, fungus. well, where without him. the end of the season anyway. Everything as ordered, peace and quiet. Balcony to the pool, next to the balcony there is a music column, even with the door closed, I could not turn on the cartoons for the child, the music interrupted everything. There is also a wonderful smell rising from the dining room. and of course screaming screams from morning to night. Putting a child to sleep with an open window is simply not realistic. albeit lounge-style music, but it plays constantly. annoying. I laid out the playpen, there is nowhere else to step in the room. 22 sq. m. are over. and again a trip to the administrator with a request to either return the money or relocate. Well, it's definitely a scam. where is the promised space so clearly stated in the description of the rooms, photos and videos? The answer, as always, is standard 1, you also have air conditioning)) but the fact that there is not enough space, cleanliness and silence is nothing to worry about. oh yes, the laundry carried towels until the evening, and then only brought 2, instead of 4. on the second day of my wonderful holiday, I managed to stumble upon a senior administrator, I explained to her the whole essence of my problem, and they promised me a room in another building tomorrow. there are no free ones now, but there will be tomorrow. at 12.00 I received the promises of the key to room 2217 in building 2. everything was as I wanted, spacious, clean (at first glance), silence under the windows. But! Upon entering the room, you can throw up from the terrible sewer smell. do not convey this. hurts the eyes. and again the hike is still there, and again the sweet girl says that this happens in this particular room, because the water has stagnated, no one has lived there for 3 days before me. shock. I have been walking for 3 days with a claim that the number is not the same, in response I hear there are no free ones. and no one lived here for 3 days. They promised the smell would go away as soon as I drain the water. This smell has not gone anywhere, just smelled it already. Purity . where? But nowhere. except in the flower beds. shabby bathroom with black hair (I'm blonde), rust, fungus. Guys, I understand the end of the season, but at least you can wash all this muck once a week ? ? or can I give you Mr. Wedge? The white ceiling is covered in the corpses of mosquitoes, I don’t ask you to repaint after each tenant, but is it possible to wash it somehow? Don’t you really have spare sets of curtains so that my child does not touch the remnants of someone’s feces on the curtains. In general, the idea of ​ ​ the hotel was not bad, but srach and dirt will do their job. otherwise, the territory is not bad, the sea is 5 meters, the pool is more or less clean. you can put things in order, there would be a desire. I hope the administration will take the necessary measures and next year you will return the rating of one of the best hotels in Koblevo.