Цена и качество обслуживания отеля не соответствуют друг другу Price and quality of hotel service do not match

Advantages:
The buffet is very varied and tasty, you can feel the order in the kitchen, the waiters are great - very attentive and well-trained professionals. Thank you very much for this!
The linen in the room is of good quality - Turkish.
Swimming pool on site.
In case of any problems in the rooms, they immediately respond.
And now the disadvantages:
A young administrator girl, without work experience, did not send maids to our room to meet us and tell us where it was. She gave us inactive cards to enter the room, because of this we had to go back to the reception ourselves and find out the causes of our problems (about 300m)
The phone in the rooms is not working and you need to either constantly go to the reception or call from your mobile, but they still do not answer.
The shower was clogged and had to call a plumber.
Dampness in the room-problems in the shower with a weak hood.
There were problems with the safe - thanks they were immediately resolved.

The pool is unheated - in cold weather it is impossible to swim.
Go to the beach for about 800m through Kurortny Avenue - a very uncomfortable and dusty road without sidewalks, that is, right along the roadway. It is difficult to find sunbeds from the hotel - a sign. indicating that there are hotel sunbeds, is invisible. local merchants should be considered and questioned. At the entrance to the park hotel there is no water tap to wash your feet after the beach, and not to carry all the sand to the room.
Cleaning in the rooms every 3 days should be every day, the bins in the rooms are small and 3 days is not enough.
The step on the stairs to the pool is broken, and there are no warning signs (there are a lot of children there - dangerous! )
The room is divided into parts by 6 steps - at night in the dark they almost killed themselves.
Wi-Fi catches only on the street.
TV shows 5 channels.
No kettle in the rooms.
Lack of a heated towel rail in the shower - to dry clothes only on the street (it's not very pleasant to dry underwear for everyone to show off)
When leaving, the same young administrator did not warn us that the room should be taken by the maid and we should calculate the travel time based on their phone calls.
The reception is far from the rooms - it is very difficult to solve problems without working phones.
Conclusion: For such money for rooms, the staff at the reception and bar should be well trained and experienced - take a cue from the kitchen.