Unacceptable

Written: 19 july 2021
Travel time: 4 — 5 july 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
The hotel was booked through the reservation department - the girl's name is Alexandra. The room was booked SUITE two-room, as Alexandra explained to us, there are two TVs in the room, tea accessories. When we checked in, there were no tea accessories, there was only a TV in one room. When asked by the maid - where are the tea accessories, we were told that we had to go to the administrator and take it ourselves. There were 4 of us, there were only two pairs of towels in the room (small and large). for two. If you are accommodating 4 people in a double room, then please provide everything you need. When we asked a question about towels, we were told - there are four of you and four towels, enough.
There is no beach area. There is a small pier, the entrance to the sea on the stairs.
The sea is so dirty (the smell from the sea is unbearable), they asked the administrator why you don’t clean, they answered us - this is an environmental disaster all over the world. Lying on the pool was unbearable - the stench was terrible.

In the dining room were not and did not want to. We survived the day, because there was an advance payment, and the next day we left.
Well - only the view from the fourth floor.
I just don't recommend it at all. Complete deception in every way.
Translated automatically from Russian. View original