Terrible service

Written: 4 september 2016
Travel time: 1 — 4 september 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Horror! There is practically no territory. There is no park or green area nearby. Around residential buildings, the road. To the river about 20 minutes on foot, there is almost no beach, reeds. In the evening, the street and a small area are not illuminated.
We ordered a banquet - it was squalor. They don’t know how to cook, serve or serve in the institution, there are no waiters at all. In addition, they only work until 21.00 (which was not warned when we ordered).
The administrator, she is a waiter, she is also a cook's assistant, she is a nanny (and she does it all at the same time) - she raises her voice at customers when she doesn't like something. He does not know how to control his behavior and control himself. In addition, he is not worried about the guests who paid money for the rest, but for the major neighbors - who live next door to the hotel, so long as none of the vacationers disturbs them.

The complaint book was denied. For cancellation of a reservation, a penalty of 50% of the cost of the reservation is not mentioned anywhere.
If you like to relax on the pavement, and after 21.00 to sit in the house in front of the TV - you are here.
I have never seen worse service in my life. I absolutely do not recommend
Translated automatically from Russian. View original
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