Плохо, неадекватный персонал Bad, inadequate staff

A few years ago we bought 2 vouchers, for myself and my husband, we went to improve our health, at first everything was fine, nature, fresh air, a normal room, one day in the dining room there was an incident with the staff of the sanatorium, which spoiled the mood and crossed out all the good holiday impression. A woman from the hotel staff ran up to our table and started yelling out loud why we all eat here, not everyone has vouchers, since there were also pregnant women at the table with their husbands, the mood fell below the baseboard, well, how is it possible, everyone we remained silent, at any rate, but why was it possible? We did not understand who the appeal was to, since no names or surnames were given, but the cry was on the whole dining room. It seems that the woman did not have a place to yell, or she did not know who exactly, but suspected that someone was not on the ticket. In short, the strange behavior of adults, instead of dealing with those they were interested in personally, yelled at us and pregnant women. This is a shock and a memory for several years. Kindergarten of some kind and disgust for this place.