Terrible conditions, boorish attitude of the administration and staff

Written: 2 july 2017
Travel time: 15 june 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Upon check-in, they handed over the key to the room, the staff did not check the serviceability of the equipment and furniture. Then it turned out that the blinds, the toilet seat, the doors in the shower cabin were broken, water was flowing from the air conditioner along the wall. The room was banally dirty, apparently cleaning was not carried out after last year's arrival. During the eviction, the rude cleaning lady, of course, discovered all this and demanded three times the damage. In the end, there was no scandal. In the course of two weeks, several times the sewer failed to such an extent that in the neighboring rooms, sorry for the frankness, shit whipped right from the drain. Wi-Fi is purely conditional, it is unrealistic to use it at all. Our friends eventually moved to a neighboring base. I would not recommend Cascade base to anyone. The location of the base is good - 2 minutes to the sea, but it is better to walk 5 minutes to the sea than to spoil your vacation.
Translated automatically from Russian. View original
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