Disappointed

Written: 28 june 2012
Travel time: 14 — 21 june 2012
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 4.0
Food: 5.0
Amenities: 3.0
We went to rest together in this hotel in June 2012. The real state of affairs is much worse than the photos and promises on their website. Firstly, when we booked a room (talked by phone with Anna Sapronova), we discussed that food is not mandatory and we will live on the second floor. Upon arrival, they argued with the administration - we were obliged to have breakfast every day, based on the fact that the rules had changed since June 2012 (although we paid 100% for accommodation back in mid-May (!!! ) on the same terms). Secondly, they settled us on the first floor overlooking some kind of field. At first glance, the room is decent (as in the photo from the site), but the room is very humid, which is why the furniture and doors are damp (the doors did not close, the furniture was covered in mold). There were puddles under the bed and by the fridge. And the damp smell never went away while we were there. You go to sleep like a puddle. Hair absorbed the smell of dampness, which I washed out for a week afterwards. There are very few vacationers there, I don’t understand why they press the rooms at least with a sea view. The cuisine is delicious, but the choice is small, and the money that we paid for food is not worth it. Breakfast was scheduled on arrival from 9:00 to 11:00. . We would have had time to have breakfast if we got up at 10.30, and we were already woken up at 9.30. It takes half an hour to get to the stop to get out into civilization. In the heat it is terribly exhausting. In general, we lived in a hotel for a total of 3 days, but I wanted to run away from there. By the way, when we were leaving, we were deceived by a woman who came to rest with her granddaughter, on payment - for a weekday of rest they took it as for a day off. The staff is impolite (concerns the administration). When I read reviews about the hotel when choosing a place to stay, I closed my eyes to bad reviews. But trust me, you will be disappointed when you get there. One view of the field is depressing. In general, I'm not a brawler, but I don't like it when reality diverges from promises and just brazenly deceives.
Translated automatically from Russian. View original