Dirty, boors, they hate vacationers.

Written: 2 september 2018
Travel time: 28 july — 11 august 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Base Laguna in Nikolaevka, Belgorod-Dnestrovsky district, Odessa region. Found this database online. I liked how politely and caringly the administrator spoke on the phone (but it turned out to be deceptive). Booked in early March for 2 weeks two rooms for two families. They call on June 1 and say complete nonsense, saying that they had one number left for me for 1 week. She said to look. Three days later they found another 1 week, but it will be necessary to move to another room. OK. My relatives with the second number were completely thrown out and they rented a house for themselves in the private sector.....So we arrived, because the bases were already full. Yes, the base is nice, the sea is clean. But when checking in and allegedly cleaning the room - they just brazenly suck in a dirty room and toilet - the toilet bowl is all yellow in the urine of the lid dried in the fixtures and splashed with fresh, there was a puddle in the lid. To my question, what is it, they answered - it was removed there, we do not know what is wrong with you. Okay, I cleaned it myself, but said that when I moved to another room, I would not wash it a second time. Move on. Beds - a mattress without a mattress cover is slippery satin, and on it a sheet - semi-synthetic lies like a tablecloth, hanging 15 cm along the edges. In a minute everything was crumpled and there was simply nothing to sleep on. I informed the administrator - they gave a double sheet, somehow wrapped the mattress. OK. We move on to the dining room - the food is all very salty, the portions are small, the salads are not fresh and everything is with vinegar, as it turned out, because when they cook in advance - there are no refrigerators to store all this, so salt and vinegar are poured. But people still get poisoned. The trays are dirty; You take it - and you get your fingers into the oil with crumbs !! She made a polite, calm remark - yes, yes, we will improve - and by zero, nothing. Move on. Somehow our 1st week has passed. It seems that they are asking to move, because someone really wants to be in my room! OK. I go to look at another room - the toilet is exactly the same dirty as the previous one. Again I make a remark to the administrator - she: "Tell the cleaners yourself what your vision of cleaning is" Okay, she said - they washed everything in two minutes. The cornice with the curtain broke off when she touched the curtain - she called, they fixed it. I'm starting to lay a sheet in this other room - it turned out that the mattress is different here and it's hard to lift it up to wrap it. I ask the administrator for help, they say there are problems with the bed again. As a result, the director comes, all shaking with anger and hatred, with whom I have never spoken, but you can see they are all discussing behind the backs of clients - and tells me, a polite, calm person who came to rest, the following: "This is not with a bed atyou have problems, but your head! And that's all!! ! We won't work with you next time!!! "And he leaves, such a king, and I supposedly have to live with them for another week. I was outraged. I took my money from them and moved to the private sector, where it turned out to be clean, polite, sweet and fun. Therefore, I do not recommend this kind of service to anyone! Don't fall for their politeness, they just hate tourists, they have a lot of pride and they don't want to work well, but naturally they want our money. ((
Translated automatically from Russian. View original
Comments (0) leave a comment
Show other comments …
аватар