It's hard to imagine worse

Written: 26 july 2016
Travel time: 16 — 18 july 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
It is not so much the base itself that is terrible, this relic of the Soviet times, who knows how it has survived to this day, but the attitude towards the vacationers of the administration. We arrived for a week, left ahead of schedule in a day and a half, faced with rudeness, rudeness and incessant lies. I will try to be brief and objective, just the facts.
1) Plywood houses with a minimum of primitive furniture, zero soundproofing and a “hello, mental hospital” pattern on the walls - expected, therefore quite tolerable.
2) Anticipating the charms of complex nutrition, they tried to refuse it, to which we were told “we don’t take it without food. ” The administrator promised that the menu would include not only fresh vegetables, but also fruits, and in general, “we are proud of our cuisine, we have the entire base. ” We were able to appreciate this joke of humor later, when the abundance of fresh vegetables was reduced to a quarter of a tomato per person for lunch and pickles (this is in the middle of July !!! ) for dinner, and not only capricious me did not touch the gray served in an aluminum pan in the morning , but not a single member of our uneven-aged and generally unpretentious team. It's not worth talking about fruits, they existed only in the sick imagination of Irina Vasylivna (one of the "managers" of the base, in garlic - the director's daughter). Or in the so-called compote (the fact that it was exactly compote we learned a little later, we had to check with those involved), apparently boiled from fruit seeds, but it looked more like water poured into a dirty glass.

3) If the problem of food over time started us just having fun, as it turned into an amusing game of “guess what is cooked”, then the incessant waiting for the promised hot shower was a little more inconvenient. The shower during the day was either cold or completely locked. It was not communication with the administration at all, but a mini-investigation carried out independently, which made it possible to find out that hot water in the common shower rooms is not around the clock (as the Raduga website promises), and not “almost all the time” (as the administrator tried to assure when checking in), but 1 (one!! ) hour a day - from 5 to 6 pm (very convenient, right? After 5, the heat just subsides and everyone goes to the beach, and then goes to bed sweaty and in the sand). However, the line that gathers in front of the shower doors already at 16-30 leaves you hope only for a thin stream of warm water. So keep in mind and do not soap up very actively, otherwise everyone will ask you later where the foam party is.
But even all these moments could be taken calmly and with humor (what a sea is nearby !! ), if the staff did not behave in the style of classic ZhEK workers or the passport office of the mid-80s, burdened with a typical concierge complex. I will not dedicate to all the nuances of the conflict that broke out, during which the staff poked fakes at us (yes, there is a video). I will say briefly that after we complained about the service, instead of apologies and attempts to make amends for the situation, we were told: get out of here, immediately! We gladly took advantage of this kind invitation the next morning, saying "Rainbow" "goodbye, but not goodbye"! Not at all because I'll be back here. There was simply a desire to conduct an investigation into the economic activities of the Raduga state recreation center and the family contractor that parasitizes there, which very much “loves” its vacationers (I can’t even say “clients”), part-time taxpayers.
Translated automatically from Russian. View original