нет фена в апартаментах класса люкс no hair dryer in deluxe apartments

We rested at the Arcadia Hotel from August 16 to August 18.2014. We booked luxury apartments - 3 rooms. The day before arrival, they contacted the hotel representative - they assured us that everything was in order and our apartments were waiting for us.
- When we arrived at the hotel, we were told that for some reason standard rooms were booked for us??! ! After 40 minutes of clarification and waiting, we were given 2 rooms of the apartment. The third number was provided later.
There is no hair dryer in the rooms (Standard rooms of this hotel have a hair dryer, but for some reason the luxury apartments do not have a hair dryer??!! ). There is also no telephone and microwave, although the hotel website indicates that this is in the rooms!

The hotel is undergoing renovations, especially on weekdays. Of the pluses of the room is the presence of a boiler, and, accordingly, the availability of hot water around the clock; air conditioner; a large new bed with a mattress - it was very comfortable to sleep; rooms are cleaned, towels changed; in the kitchen area there is a refrigerator, an electric kettle, an electric stove, an extractor hood, a pot, a frying pan, a set of dishes for two. Also, one of the advantages is the possibility of early check-in for free, subject to availability. We also had Wi-Fi in the rooms.
The rooms are new, which is very nice, but there is a smell of renovation and there are various shortcomings: in the first room, the boiler did not work, so there was no hot water; there was no bulb in the sconce; the door in the bedroom did not close - a crooked box; on the hood, the light button was not fixed - the light shines only if you hold the button; the TV is not flat (as it says on the hotel website); there was no tap water in the kitchen. The electric stove did not work in the second room. And the third room was much smaller than the previous two rooms (obviously not 32 square meters declared on the hotel website). Poor soundproofing in the rooms, through the wall you can hear a conversation on a mobile phone. View from the windows of the rooms for renovation (stones, concrete mixer. . . ). The location of the hotel is convenient, 10-15 minutes walk to the sea and beaches. Close to shops, supermarket, minibus stop. The city center can be reached in 15 minutes.