Worse hotel ever!

Written: 24 december 2019
Travel time: 21 — 22 december 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
I do not recommend. Booked 12 rooms for colleagues. Very difficult communication, 4 days called every day to find out the total amount due. Each time they promised to call back but never did. After the eviction of the colleagues, they called back, they said that they had miscalculated and we owed more than 1.700 UAH. I made calculations according to the information from Booking and the payment receipt that the hotel gave. We owe 1248 UAH. Who wanted to put the difference in his pocket - I don’t remember the name.
About the hotel itself: colleagues noted the presence of dirt, fungus (I attach a photo of one bathroom), cockroaches. The mattresses were uncomfortable, back hurt in the morning. At the reception at the time of settlement there was an administrator with her children, at whom she screamed. And after all this hell, we owe 1248 UAH. I believe that this hotel owes money to my colleagues for the inconvenience caused.
Translated automatically from Russian. View original

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