NOT a good hotel

Written: 23 april 2014
Travel time: 11 — 14 april 2014
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Previously, a month in advance, I booked a double room of the standard category. The day before, they called if it was possible to call in at seven in the morning, they said yes, no problem. In the morning it turned out that there were still problems, my husband and I and a three-year-old child were told to go hang out until 11 am, then POSSIBLY the room would be ready, and we were tired from the road !! ! They asked at least to throw the bags somewhere, to go for a walk at least, to which the girl from the reception answered us with a sneer: “You don’t live with us yet, how can you leave the bags. ” Disgusting service!
Translated automatically from Russian. View original