vacation ruined.clearly overpriced

Written: 7 march 2019
Travel time: 5 — 15 march 2019
March 2019 (arrival 5.03). location is just great. The dining room is terrible! this is not diet food, this is a nightmare. The rooms are in urgent need of refurbishment. I would like to add a photo, but no way! everything is old, because I paid for a room like "two-room junior suite" family for 12 days + payment for accommodation for 2 children 19.840. 00. We were offered to buy food for the kids, but we decided to visit the canteen first! after the 1st day, I simply didn’t want to buy more food, because it’s not possible to eat what has already been paid! tried to move to a deluxe room but asked to see it first! after viewing refused! on the 3rd day, an allergy to household dust broke out, they wanted to leave, since it makes no sense to stay, BUT they do not return the money. Sign that you are leaving of your own free will, or put the date of departure as paid! asked to do a general cleaning. This was done immediately. As long as we hold on!
Translated automatically from Russian. View original