отель хороший сервис плохой hotel good service bad

and according to the description and reviews of past years, I liked it. I call to book and here it starts:
no hot water in standard and superior rooms; toilet in the yard. Well, let's say it's tolerable for me, but not very much with a child. most of all, I did not like the additional charges, namely: swimming pool - pay extra 50 UAH / person; parking - pay extra 10 UAH / day; meals MANDATORY - pay extra 140 UAH / person. Rave! It turns out that with the normal cost of the 3rd room itself at 240 UAH, the surcharge is 580 UAH. It is logical that for 820 UAH you can rent a fucking room elsewhere. Therefore, I decided to go to another boarding house Helios. located in the same place, but a junior suite for 4 people costs 500 UAH + hot water + toilet / shower + pool + parking and no meals. I liked the reviews too. Therefore, the guys from Chill, do not try too hard to cash in on everything. Just raise the price a little, but turn on all the services, don't huddle and the people will reach out!! !