Terribly!

Written: 9 july 2017
Travel time: 24 june — 14 july 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 1.0
She received a voucher for the child at her place of work in 2017. The child had to stay in the camp for 3 weeks, after the first week the child started calling and asking to be taken home. Quite the reason why the child did not say, said that it is boring, more than an hour to sit near the rooms, the children themselves, counselors themselves. Furthermore, the calls after that were 3-4 times a day, which was strange for us, because before the child was busy in the camps and on the contrary they could not call, because he never had everything and the phones were taken from the children by evening. The heart could not stand and went with her husband to pick up. Impressions of the camp - one negative! The man passed into the building without any problems (although it is written that he is not allowed there), at first they took the child away for a day, because they thought he might just be bored and the reason was just that, but as they talked they decided to take the child home. did not like.
I will not paint everything, but for 4 groups of 30 children a pair of showers - it's not enough, in addition, the showers are broken and the children are washed from a hose, what's it called ? ? ! ! ! ! ! ! It is also a problem to get to the toilet, because it is the turn again. Water. . well, that's all ...Every day there is a queue for water, 1.5 liters per room for 4 children is given out, ie in summer, there is only one way out in the heat: to buy for yourself. By the way, that's what they do, because you can leave the camp without any problems. Anyone can enter the territory and leave in the same way. As my child said, eating in our dining room is a test of survival. The first is impossible to eat, and the second even less. If you turn over a plate with potatoes and cutlet and its contents do not fall out of the plate, because it has already hardened and stuck there, then how can you eat it. What kind of organization is this? ? In 2 weeks, the director should at least once go through the buildings, go to the dining room and ask how he is doing. The director of classes, once his wife came, and only then the rooms were put in order.
Parents are not allowed in the rooms, well, I understand why ...My husband had the opportunity to go up to the rooms, it's called complete anarchy and chaos))), although they see that a stranger has come and you need to at least show that you take care of children. There is a mess in the children's rooms, just fear, no one makes sure that the children bring order and order with their speeches. The child was asked about positive feedback about the camp, there was only one: he liked the trip to the fortress. And that's all! ! ! ! ! In two weeks 2-3 sports competitions, a disco every night, one excursion and all ...and all? ? ? Where is children's leisure? Contests, evenings, come in? ? In two weeks, my child spent more than an hour in the room than at home in two months. Why do the counselors leave the building in the evening and leave the children alone, and, please, not alone, but to the cleaners? Where is the responsibility?

Unorganized, without discipline, and this is primarily leadership.
I understand that the counselors recruited students to save money, but their role was limited to taking the children to the sea and that's it. They can't organize or organize anything. I have something to compare with, before that we also had students as counselors in the camps, but the management checked, forced and the camp was fun and the children were busy. They appeal to the camp management: those who are young and have only recently taken office do not release from responsibility for the disorganization of the camp. Dear Mr. Director, talk to your staff about how to behave with children and parents, because the impression is that they are your kings and gods, and they are allowed to do anything. Communication should be, first of all, balanced and tolerant, they do not trade in the market. I hope that this camp will be better and will correspond to the reviews that have been written so far this year.
But we will not return to Serhiivka, you see, but I no longer want to see my child hungry, unwashed and neglected. And believe me, I haven't written everything yet.
Translated automatically from Ukrainian. View original