Like it, we'll come again))

Written: 27 march 2017
Travel time: 18 — 31 january 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 8.0
Cleanliness: 8.0
Food: 8.0
Amenities: 8.0
Family vacation in January. For the third time in "Kievan Rus"! And we like)))!!! Of course, not without flaws, but there are many more positive aspects! Nice, small but cozy place! Very friendly staff. The medical center is especially good! Excellent doctors, attentive, friendly, professional! We now call ch. doctor Lyubov Yakovna with his family doctor! )). The girls in the treatment rooms are all smart! In fact, there is no one to complain about! Very, very crafty, and responsive, and smiling! Goodies! Keep it up! As for the rooms: we took different rooms over these three years, and everything is very comfortable. It is very warm in the rooms even in January with a frost of -13, we even ventilated several times a day, cooled)), despite the fact that they themselves reduced the heat on the radiator. Cleaned up conscientiously, every day. Often changed the bed, it seemed to me - every other day. Towels, bathrobes are all clean and fresh. The rooms have kettles and offer tea and coffee. The food this year was especially impressive. Apparently the chef has changed, and this was confirmed by the staff), even dietary dishes are very tasty and not "fresh". We were lucky) we fell for the hotel's attempt to introduce a buffet instead of a la carte as was the case in previous years. And we liked it too, with a small allowance for inexperience in this matter. You also need to learn how to calculate dishes for the number of vacationers, taking into account possible "gluttons"))). But we had enough. For two weeks we bought kefir a couple of times, although they give it and yogurts every day, we just prefer other brands, and local cheese, out of curiosity)). Among the minuses: the smell of the kitchen on the floors and in the restaurant itself. And we wrote about this in the reviews every time, but nothing has changed. We also didn’t like the pillows this time, it’s time to change! Sometimes cosmetic accessories were not reported, but this is a trifle, having told the staff about this, they immediately received the missing one)). And when my husband's slippers (of the hotel) broke, we asked for another pair and they didn't refuse us. Also, this year, in the daughter's room, the electric did not work. dryer in the bathroom, we notified the reception, the master was within 20 minutes, but could not repair, and offered an oil heater. There was no particular need for warmth, and it was very warm in the bathroom, it was necessary to dry clothes, but the instructions for such heaters say that you can’t dry it (((. The main disadvantage, this year, I emphasize, or maybe in this issue, out of two weeks, five times in the morning, hot water came out of the taps and even in the toilet instead of cold. It’s very uncomfortable ((, it’s impossible to wash in the morning. But after breakfast, everything was getting better. they do it, but there was a problem ((. In general, we are satisfied with the rest and treatment. Thank you! And we will come again more than once. If everything does not change for the worse, but improve)) Mikhail, Elena, Olga
Translated automatically from Russian. View original