Second review after a year. hopefully a little shorter than the first

Written: 17 november 2017
Travel time: 7 — 23 november 2017
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 9.0
Food: 4.0
Amenities: 10.0
We have stayed here for the 5th time. pluses of the hotel for us: excellent children's room. kids love everything there. take care of your employees! as soon as Natalia quits, we will no longer come to your hotel, because a proven person who can be trusted with your child is worth a lot, this is the key moment when choosing a hotel to stay with us; Another plus for us is the location. without straining to go over the necessary sources (because we don’t drink water from pump rooms, it differs very much from the original); a nice bonus is a discount earned by a previous review. infrastructure of course offset, stability. but how did they kill the gym in half a year!
it's impossible to look at everything without tears. if a year ago I admired that they were watching him, new simulators appeared instead of broken ones - now they killed everything so much that you don’t even remember what was new a year ago. whole there only dumbbells. and thanks for that. horror treadmill. an exercise bike is even worse. table tennis table? yes, of course, it’s not the place for him in those “halls”, but why clean it up completely?
The numbers are completely gone! The wallpaper is glued in pieces, not glued everywhere. floor with dents in places. in the bedroom near the bed some kind of hot hook sticks out, my husband and I laughed at the vulgar thoughts that came on this topic. it's really not funny to run into him with bare feet getting out of bed. they will also tell us now that repairs were planned, but we decided to live in this room, like last time? ))) it's time for us to start getting dead towels and leaky bathrobes) well, these are trifles and I hope temporarily.

I also liked that the "technical" condition of the room should be monitored by guests !!!!!!!!
we settled in the room: a burnt out light bulb at the entrance, in the bathroom on the mirror, the drain in the sink was completely clogged. full sink of water until just washed my hands. they didn’t go to the reception specifically, they waited for the maids themselves to decide to offer the administration to remove these little things. well, they didn’t care (well, it doesn’t really matter, at some point during cleaning, the maid came up to us and asked in the forehead why WE didn’t complain about these moments at the reception). basically logical. but since the maids are not paid extra for this, let's someone from the administration before checking in new guests will walk and inspect the technical condition of the room ? ? both at check-out they don’t give a deposit until they inspect the room, and at check-in, before taking it - an inspection of the technical condition ?? ? each of our races ALWAYS begins with requests to change light bulbs!
well, what caused the desire to write a review again)) of course, not a wild delight from the rest! )
canteen and barroom service!
we only have breakfast at the hotel, we decided not to step on the same rake, but life teaches nothing.

Buffet. innovation of our last 2 visits. so why did they do it? earlier he could come at any time allotted for this event and know that your food will be waiting for you. here is a survival race for the fastidious. you need to come exactly to the beginning, because. 5 minutes late and half the food is gone. And yet, guys, have you tried signing food? I guess it depends on the change. because sometimes everything is fine with this, and sometimes the waiters themselves are not even aware that the cook has been prepared and where they have been placed. Well, yes, the later the colder, windier, etc. according to the list. and now it's time to go to dinner at a nearby restaurant from Jumbo (on the territory of the Di Anna hotel) became a little lazy, we decided to go to a bar on the second floor of the hotel.
remembering our communication with him earlier, we decided to go in advance to ask if they would serve us there. wow, they said no problem. having gone to the necessary sources, having drunk some water, it was time to go to dinner. We waited half an hour for the order to be taken. and then we waited for another two hours while they cook and bring us !!!!!!!!! ! as a result, ice dumplings brought. there are no pretensions to potato pancakes. chicken wings are wildly salty, and without the sauce that went right in the name of the dish! French fries for the child turned out to be balls of mashed potatoes or something, wildly fatty. not a very edible dish, unlike the usual french fries. and besides, they brought more than 2 hours later. in general, we didn’t go for half a year and we won’t go to the bar anymore and we don’t advise anyone. better in jumbo, the price is the same (sometimes cheaper), but always insanely delicious and most importantly fast! here is such an advertisement for them. because they never failed.
Translated automatically from Russian. View original