Outwardly looks better than in the middle

Written: 3 july 2018
Travel time: 28 june — 1 july 2018
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 3.0
Food: 7.0
Amenities: 4.0
Checked in in the evening in room 1: the room was shown by the security guard (no information regarding the meal schedule or that food must be ordered in advance).
The room is not bad spacious, but not without "Ukrainian" nuances.
1. The TV didn’t work (I don’t care, but the child wanted cartoons). Yes, and in general, purely in principle, if there is equipment in the room, it should work! They repaired it half the next day, moreover, in our presence.
2. The folding sofa is broken.
3. But the most delicious thing is the smell in the toilet (it leaks)!
There is a mess in the sauna - they are repairing the pump in the pool, so there is dirt everywhere... Yes, and the administrator on the phone announced the price of 150 UAH, and when we asked her - it became 200.
There is one broken exercise bike in the gym (what for? )
During the time that we were there, the room was cleaned once: namely, they took out the garbage and pushed the dirty towels into the corner !!!!

Dear administration, pay attention not only to mowing the dough, but also to cleanliness in the rooms, as well as repair the bathrooms and replace broken old furniture!
From the positive: the food is delicious, the portions are large. Thanks to the cooks!
Translated automatically from Russian. View original
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