How Juran ruined the holiday

Written: 20 june 2011
Travel time: 21 — 22 may 2011
Who does the author recommend the hotel to?: For business travel
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 2.0
I usually plan my vacation a year in advance. I am looking for suitable options, calling up the owners, booking rooms, etc. It happened with Yuran as well. My vacation was planned in May, so on March 30 I called Andrey (the owner of the villa) to book a room. He said that I was calling very early and that I should call in April.
I call in April, book a room. Naturally, Andrei said that he needed to transfer money for two days of his stay through Privatbank, but we do not have Privatbank branches and I offered him to transfer money by transfer "Migom", but he refused and said that he would make an exception for me since I am from Russia. At the end During the conversation, I asked if it was worth calling back in order to remind myself, he said no, everything is clear with them.
Having flown more than 5.000 km in three planes with a small child and an elderly mother, in the evening, while in a hotel in Lviv, I call Andrey and say that tomorrow we will visit them on vacation for two weeks. There is silence on the other end of the line. What follows is an interrogation, and when did you call? Who spoke to you? And they made an advance payment, etc. Then they hung up and said that they would call back. Called back. They said that until July they were all full and that they didn’t remember me at all and that I spoke with another Andrei, who was on vacation in Turkey, etc. My state of shock cannot be conveyed.

But kind Andrey said that his friends have villas and he will definitely settle me there so that I don’t worry. He settled (this is for another review).
While we were resting for two weeks at the villa of “friends”, Andrey herself personally saw how at about 23 pm he brought his family with two children so that they also lived in this villa, since Andrey was busy, although these people made an advance payment.
During the rest at the springs, I met a girl who made an advance payment two months before arrival, and was also left without a number. And a little later I met a girl in a cafe who called two days before departure and she was told that everything was fine, come, and when she arrived with a child, she was told that they did not know who spoke to her on the phone, although the girl also made an advance payment.
We went for a walk to Juran. It’s really beautiful there, BUT it’s better to relax there upon arrival, without making prepayments, and without booking rooms in advance, since there is a great chance to stay on the street.
Translated automatically from Russian. View original