Готель не турбуєься про гостей The hotel does not worry about guests

Our group was supposed to arrive at 18.00, but was delayed on the way, so we arrived at about 23.00, all the time our leader was constantly in touch with the administration. It all started very well, we were greeted by already set tables, and everything was delicious! But when the time of check-in came, there was a pause, no one heats the room until there are no guests. Nowadays it is normal to save, but when they know that there will be guests soon, they should turn on the heating for at least an hour. We got a nice room, but very big, one battery barely warmed up all night, so I slept dressed and still froze, because the blankets are just summer! ! ! ! ! And not only that, for 1 person 1 blanket, the second in the room was not, as well as another set of towels! This is not normal! Of course, at the request we saw everything, but to run here and there, it's not very nice, and there is no phone))) also no hair dryer. . really there are no funds for such trifles for the comfort of their guests?
Owners and management, pay attention to their rules, because the girls unanimously said that they have no right to include heating in the rooms, only guests. . But in the cold the heating must be constant! ! ! ! ! Paphos in the hotel more than necessary, but in fact a roadside hotel.