They canceled the reservation without agreeing with us and we were left without a room

Written: 9 march 2022
Travel time: 6 — 7 march 2022
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
We booked a room through Booking from March 6th to March 7th, 2022. We drove for a long time. there were traffic jams, phoned the hotel in the afternoon and said that we were going, they confirmed everything.
Tired at 2 am, we got to the hotel and found ourselves without a number, the administration did not answer calls, and I, with my wife and two children, remained on the street during wartime and even during curfew.
Translated automatically from Russian. View original
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